Founding Inside Sales Director Outbound Call Center
About The Position
Aurum Wireless is building a high-performance outbound sales department and is looking for an experienced phone-sales leader to build it with them. This is a hands-on builder role for someone who has spent years in phone sales and knows what a successful sales floor should look, sound, and feel like. The role begins with learning the sales process firsthand, working the phones, understanding customers, and proving execution ability. The next phase involves turning the process into a scalable department by developing the playbook, recruiting representatives, leading training, coaching calls, establishing performance standards, and building a team capable of producing consistent results.
Requirements
- Extensive phone-sales or call-center sales experience
- A proven history of personally producing strong sales results
- Experience coaching and managing outbound sales representatives
- Experience building, rebuilding, or significantly improving a sales team
- Strong knowledge of scripting, objection handling, call coaching, and performance management
- The ability to recruit and identify talented salespeople
- A highly accountable, competitive, and hands-on leadership style
- The willingness to sell alongside the team instead of managing from behind a desk
- Clear examples of measurable results they have produced
Nice To Haves
- Experience in B2B sales, telecommunications, business services, or subscription-based products
Responsibilities
- Learn and personally execute our outbound sales process
- Help refine scripts, objection handling, follow-up sequences, and closing strategies
- Recruit, interview, onboard, and develop new phone-sales representatives
- Build a repeatable training and ramp-up program
- Establish call standards, scorecards, KPIs, and daily accountability
- Listen to calls and provide direct, practical coaching
- Lead daily huddles, call reviews, and performance meetings
- Improve lead management, pipeline discipline, and follow-up
- Identify problems quickly and implement solutions
- Build the department from its first representatives into a larger, structured sales organization
- Develop future team leads and managers as the department grows
Benefits
- Bonus based on performance
- Company parties
- Free food & snacks
- Opportunity for advancement
- Relocation bonus
- Signing bonus
- Training & development
- Guaranteed Basepay DOE and package you accept.
- Uncapped commission on personal sales
- Ongoing overrides based on team production
- Bonuses tied to recruiting, developing, and ramping successful representatives
- Department growth and performance bonuses
- A direct path into senior sales leadership as the organization expands
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
