Founding Customer Success Manager (Sales Enablement Team)

30 Minutes to President's Club • New York, NY

30d • $105,000 - $145,000 • Hybrid

About The Position

We are the top media company in sales behind the #1 sales podcast (3M+ downloads per year) and bestselling book, Cold Calling Sucks (And That's Why It Works). As the Enablement Customer Success Manager, you’ll help world-class sales organizations get to President’s Club via our enablement program that teaches reps everything from cold calling to discovery to negotiation. This is a 0:1 role with huge upside reporting directly into the founder. You’ll help teams rollout 30MPC frameworks, beat revenue targets, and expand accounts.

Requirements

• Sales Enablement Professional: Have run enablement programs and rollouts that involved teaching sales skills beyond product knowledge.
• CSM with Sales Experience: Know how to master a product domain and use that to expand customers and maximize revenue retention (minimum 1 year sales XP required)
• Geek out about the craft of sales and love to teach others the game.
• Have executive presence to level with a senior sales leader and get them to commit to changing behavior with their reps.
• Comfortable in early stage ambiguity where you’ll be responsible for building the customer journey and influencing the product roadmap.

Responsibilities

• Help Teams Get to President’s Club: Guide teams through the 30MPC enablement curriculum, planning quarterly sprints to close every sales skill gap from cold calling to close.
• Be Enablement For Enablement: Support enablement leads and frontline managers by teaching them the frameworks, helping them apply them in the real world, and coaching through roadblocks so the training actually sticks.
• Retaining and Expanding Customers: Run QBRs, quantify customer results, and identify opportunities to expand customers in partnership with sales.
• Build This Function 0:1: Help build the enablement program 0:1 including everything from designing the customer lifecycle to the training program itself.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed