Foundation Room Server House of Blues New Orleans
About The Position
The Foundation Room Server will serve food and beverage items with a knowledgeable, friendly, and helpful manner to all guests. This role involves performing table maintenance duties according to HOB service standards and providing proper recognition to Foundation Room Members, Live Nation Corporate Executives, and VIPs to instill appreciation for their membership and patronage. The server must possess impeccable knowledge of upscale dining steps of service, expert confidence in bottle and wine service, and the ability to upsell and offer food and beverage suggestions. Extensive aptitude of culinary terms, methods, and upscale cuisine is required, along with the capacity to guide and direct guests through their dining experience. The ability to understand and flawlessly execute Bottle Service standards and procedures is essential. The role requires an articulate vocabulary with the ability to adapt and socialize with the audience, exemplary and professional grooming standards, cash handling experience, POS experience, and a strong working knowledge of all beverages. The server must be able to deal with intoxicated guests in a positive and safety-minded manner and possess a Responsible Alcohol Awareness Training Certification or equivalent. Anticipating guest needs is a key aspect of this position.
Requirements
- Fine Dining service experience is required
- Responsible Alcohol Awareness Training Certification or Equivalent
- 2 years high volume experience in fine dining and night-life operations
- Working knowledge of high end restaurant operations and safe, responsible alcohol service
- Ability to handle multiple tables at one time efficiently and with an upbeat, friendly attitude; read guests in order to anticipate their needs
- High School Diploma or equivalent
- Must have a flexible schedule
- Must be able to work in multi venues
Nice To Haves
- Point of Sales knowledge, preferably MICROS
- Interest in wines and spirits
- Interest in Night Life
Responsibilities
- Serve food and beverage items with a knowledgeable, friendly and helpful manner to all guests
- Perform table maintenance duties according HOB service standards
- Ability to give proper recognition to Foundation Room Members, Live Nation Corporate Executives and VIP’s to instill appreciation for their membership and patronage
- Must have a minimum of 2 years experience serving in a up-scale dining and night life venue
- Impeccable knowledge regarding the steps of service for up-scale dining
- Expert confidence in both bottle and wine service skills
- The ability to up-sell and offer food and beverage suggestions to guests
- Extensive aptitude of culinary terms, methods, and up-scale cuisine
- Capacity to guide and direct guests through their dining experience utilizing recommendation and expertise
- Ability to understand and execute flawlessly the standards and procedures of Bottle Service.
- Articulate vocabulary with the ability to adapt and socialize with current audience
- Exemplary and professional grooming standards
- Cash handling experience
- POS experience
- Strong working knowledge of all beverages
- Ability to deal with intoxicated guests in a positive and safety minded manner
- Responsible Alcohol Awareness Training Certification or Equivalent
- Ability to anticipate the guests needs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
