Foster Specialist

Cincinnati Animal CARE•Cincinnati, OH

12d•Onsite

About The Position

Cincinnati Animal CARE (CAC) is seeking a Foster Specialist to support its mission. This role involves recruiting new foster families, engaging and supporting current foster families, and facilitating the placement of animals into the Foster Program. It's an opportunity for someone passionate about animals, who enjoys meaningful work, takes pride in helping others, and wants to contribute to a growing organization making a real impact in the community.

Requirements

A high school diploma or equivalent
Customer service experience preferred
Must be able to adjust schedule to meet the needs of the department, including participation in events in the community or at the shelter
Must have availability to monitor and respond to the Foster Emergency phone on assigned days including after-hours and overnight (regularly hourly compensation will be provided)

Nice To Haves

Is passionate about CAC’s mission and animal welfare
Brings a positive, team-first attitude
Communicates openly and professionally
Takes ownership and solves problems proactively
Thrives in a fast-paced, ever-changing environment
Can balance compassion with accountability
Is dependable, adaptable, and eager to learn

Responsibilities

Recruit foster families to meet the needs of our animal population
Receive and approve foster family applications
Assist with the matching of foster families with appropriate foster animals based on their skills and living situation
Assist with urgent foster planning for animals needing placement for behavior and medical reasons
Respond to emails and phone calls from foster families within a timely manner on assigned workdays and schedule
Report foster family concerns to the foster department supervisor
Work with the medical team to manage emergencies, schedule vaccines and medication pickup as needed with foster families
Assist with the tracking of supplies and inventory for foster program
Assist with the scheduling of the pick up and return of foster animals
Work with Outcomes to facilitate the adoption of animals from their foster homes
Assist with the management of our Foster Facebook Page
Provide excellent customer service to foster families and potential fosters
Greet and speak personally with foster families on-site whenever possible
Take turns with other members of the Foster team to monitor and respond to the Foster Emergency phone after-hours
Work alongside of and collaborate with our dedicated volunteer staff to ensure daily responsibilities and ongoing projects are optimal and high functioning.
Supporting additional organizational needs as they arise