Foster Grandparent Program (FGP) Coordinator

Catholic Charities•San Antonio, TX

About The Position

The Foster Grandparent Program Coordinator works with the Program Director to coordinate program activities and maintain records and database systems in coordination with AmeriCorps. The role is responsible for recruitment and data collection for the Foster Grandparent Program, including volunteer recruitment, volunteer and site retention, volunteer orientation, volunteer recognition, and data reporting. The position also supports program operations, grant compliance, volunteer and station documentation, stipend and mileage processing, reporting, and volunteer recognition activities. Travel is 99% local and 1% overnight.

Requirements

  • At least 2 years of related work experience.
  • Experience in networking, community engagement, or volunteer recruitment.
  • At least 21 years old.
  • Valid driver’s license with a clean driving record.
  • Valid vehicle liability insurance.
  • Strong written, verbal, listening, and interpersonal communication skills.
  • Strong organizational skills and attention to detail.
  • Computer proficiency, including Microsoft Word, Excel, PowerPoint, and Publisher.
  • Ability to learn reporting systems.
  • Good problem-solving and decision-making abilities.
  • Ability to work without close supervision and complete assigned tasks.
  • Ability to cooperate as a team member.
  • Ability to handle multiple projects and deadlines.
  • Ability to handle pressure well.
  • Must adhere to safety protocols, confidentiality requirements, the Code of Conduct, and the Faith and Moral Policy.

Nice To Haves

  • Experience in community outreach or senior services is preferred.

Responsibilities

  • Recruit volunteers age 55 and older through presentations, senior-focused networking events, and outreach to community agencies.
  • Ensure volunteer assignments fit volunteers’ interests and abilities and comply with AmeriCorps Seniors Foster Grandparent Program grant guidelines.
  • Resolve concerns or disputes between volunteers and station managers under the direction of the FGP Director.
  • Prepare memoranda of understanding (MOUs), assignment plans, and station evaluations.
  • Collect and accurately calculate biweekly volunteer timesheets to determine stipends and mileage reimbursements; enter stipends into Intacct and a spreadsheet twice a month.
  • Prepare and maintain current volunteer and station files.
  • Conduct background and criminal history checks in accordance with grantor standards.
  • Support the creation, implementation, and monitoring of reports and outcome surveys for grant performance measures.
  • Assist the Program Director with planning and implementing volunteer recognition events and monthly in-service sessions.
  • Attend required workshops, trainings, fairs, and other events with prior approval from the FGP Director.
  • Complete assigned professional development in a timely manner.
  • Follow safety training and protocols and take precautions to protect the safety and well-being of self and others.
  • Protect confidential information obtained through service with the organization.
  • Adhere to the Code of Conduct and Faith and Moral Policy.
  • Be sensitive to the cultural and socioeconomic characteristics of the service population.
  • Take a solution-oriented approach, collaborate as a team member, and support the organization’s mission and vision.
  • Perform other duties as assigned by the Program Director and/or Senior Director of Senior Services.
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