Foster Care Case Manager

StepStone Family & Youth Services•Charlotte, NC

5d•Onsite

About The Position

StepStone Family & Youth Services is seeking a compassionate and dedicated Foster Care Case Manager who places trauma informed care at the center of their practice and is committed to making a meaningful difference in the lives of children and families involved in the foster care system. This role is ideal for a professional who understands the profound impact of trauma, loss, and disrupted attachment, and is passionate about supporting youth in environments that promote safety, trust, healing, and resilience. The Foster Care Case Manager plays a vital role in supporting children, foster families, and biological families as they navigate complex emotional and behavioral needs. Through consistent engagement, individualized treatment planning, and ongoing support, this role ensures care is strengths based, culturally responsive, and centered on each child’s unique experiences and voice. In this role, you will collaborate closely with foster parents, families, and community partners to coordinate services, support reunification efforts, and advocate for each child’s overall wellbeing. You will also help guide foster families in creating stable, nurturing environments where children can heal and grow.

Requirements

Bachelor’s degree in social work, sociology, psychology, counseling, or related human services field.
Two years’ experience working with children and families.
Good verbal and writing skills.
Capability of working with children, parents, foster parents, client agencies, and the courts.
Creative, pragmatic, and assertive.
Ability to know when to act independently and when to seek the advice of others.

Nice To Haves

A bachelor’s degree in social work, sociology, psychology, counseling, or related human services field and five years’ experience with a placing agency working with troubled children and families may be considered in lieu of a graduate degree.

Responsibilities

Delivery of case management services, individual and family counseling, and training and supervision of foster families.
Assisting the Program Manager in developing individual treatment plans for troubled children and their families.
Maintaining weekly contact with foster families, children, and bio-families.
Monitoring the progress of the child and family throughout the placement.
Assisting with training, home studies, and evaluation of foster parents.
Using standardized tools to measure social and emotional progress and outcomes.
Preparing written treatment plans and progress reports.
Making decisions regarding the placement and treatment of neglected, abused, disturbed, and medically complex children.
Reviewing referrals and matching children with appropriate foster families.
Placing children in state licensed or state certified foster homes.
Obtaining all state and agency required documentation for child in care.
Providing weekly documented contact and bi-weekly visits to child and foster home.
Visiting each assigned child at least once each month away from the foster home.
Preparing a treatment plan for the child within 21 days of placement and quarterly thereafter.
Preparing monthly progress reports for assigned children.
Providing Independent Living training and monthly ILP progress reports for assigned clients.
Providing reunification services to the biological families when required by treatment plan.
Coordinating visitation of children with biological parents, siblings, and relatives.
Providing supervised visits with parents, siblings, and relatives when required by court.
Acting as a liaison person with placing agencies, schools, and other community agencies.
Attending court hearings and review hearings.
Attending staff meetings and treatment planning meetings as required.
Completing interviews, training, and home studies on prospective foster parents as needed.
Attending conferences and seminars as required for annual training requirements.
Conducting/participating in two or more foster parent support group meetings each year.