Case Manager - Foster Care (KY)

Global•Lexington, KY

About The Position

Necco is seeking a Foster Care Case Manager to work with children and foster parents to help children reach their goals and support foster-family growth and development. The role provides services in office, community, school, and foster-home settings, equipping children and foster parents with support and resources to achieve permanency. The position also involves travel between locations and transporting clients as needed. The Case Manager coordinates placement, intake, assessment, treatment planning, ongoing services, and discharge planning. They support foster parents and children, coordinate with placement agencies and community providers, monitor safety and regulatory compliance, and maintain accurate documentation in the Electronic Health Record. The role also includes participation in a rotating weekly on-call schedule, crisis response, team activities, and quality-improvement work.

Requirements

  • Be at least 21 years of age.
  • For Ohio, Kentucky, or Georgia: hold a current LSW or LPC, or a bachelor’s degree in a human-services-related field.
  • For West Virginia: hold a bachelor’s degree with two years of field experience.
  • For Tennessee: hold a bachelor’s or master’s degree from an accredited four-year college or university, supplemented by at least seven hours in behavioral sciences such as social work, psychology, or sociology; one year of casework experience may substitute for the seven hours.
  • Have at least two years of experience working with children with emotional or behavioral problems.
  • Maintain limited-liability auto insurance coverage of 100/300/100.
  • Have a valid driver’s license.
  • Have organizational and written and oral communication skills.
  • Be able to navigate and use multiple software applications, including Microsoft Office, databases, Electronic Health Records, and dashboards.
  • Successfully complete all required criminal background checks and drug screenings under state and company regulations.
  • Be able to meet scheduled and unplanned deadlines.
  • Be willing to travel and attend training.
  • Successfully complete all required job-related training.

Responsibilities

  • Participate in referral matching for children and families and advocate for the best possible home match.
  • Facilitate and develop each child’s Initial Treatment Plan and Comprehensive Treatment Plan.
  • Facilitate or ensure completion of appropriate assessments, including biopsychosocial, independent living, and diagnostic assessments.
  • Refer foster children to applicable support services, such as behavioral health and independent living services.
  • Ensure initial legal documentation is obtained before placement or service delivery and that appropriate intake safety plans are developed.
  • Develop and facilitate each consumer’s Individualized Treatment Plan (ITP).
  • Assist foster parents and foster children with implementing, tracking, and monitoring the Comprehensive Treatment Plan.
  • Build relationships with foster parents and foster children through training and support.
  • Meet or exceed state and licensure requirements for contact with foster children on the caseload.
  • Ensure foster children receive required medical and therapy services outlined in their service plans.
  • Serve as a liaison between Necco, placement agencies, and necessary community resource entities.
  • Participate in service meetings with relevant representatives, guardians, state workers, clinicians, foster parents, school personnel, and other invested parties.
  • Build relationships with school and education personnel to support children’s education goals and requirements.
  • Provide ongoing training and support to foster parents and children.
  • Monitor and review documentation for compliance with state, licensure, and accreditation requirements.
  • Maintain confidentiality in accordance with policy.
  • Provide input or assistance on Corrective Action Plans (CAPs) for foster parents and complete assigned CAP tasks.
  • Monitor medication logs to ensure foster parents comply with medication-administration requirements.
  • Ensure discharge planning includes referrals to aftercare services, as applicable.
  • Complete home visits as required by rules.
  • Deliver services across multiple environments, including in-home and community settings; transport clients as needed and travel between locations.
  • Participate in a weekly rotating on-call schedule to provide advisory support to children and foster parents, document and report on-call activities, and follow up with team leaders.
  • Immediately report non-compliance, suspected or reported abuse or neglect, or suicidal ideations to a supervisor or designated authority.
  • Ensure critical incidents are staffed with team leaders and entered into the Electronic Health Record within established timeframes.
  • Complete and submit Medicaid documentation as appropriate.
  • Enter complete and accurate data into the Electronic Health Record in accordance with state rules, regulations, and company protocol.
  • Transfer established and stable caseloads and foster homes to new Case Managers and mentor them through the transition.
  • Support teammates in ensuring foster children receive Necco standard services and that foster-parent and Case Manager needs are met during staff transitions.
  • Attend and participate in self-directed tactical meetings and activities.
  • Perform other duties and responsibilities assigned by the immediate supervisor.
  • Participate in achieving the mission, “We Build Families,” and in the performance quality improvement process; complete assigned tasks related to that process.
  • Keep employee-related documents current in the employee personnel file.
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