Foster Care Case Manager

Health Connect America • Rockingham, NC

1d

About The Position

As a Foster Care Case Manager at Health Connect America, you will oversee a caseload of children and families in the foster care system. You will coordinate individualized services and support each child’s safety, stability, well-being, and long-term outcomes. The work is relationship-driven and detail-oriented, involving communication with foster parents, biological families, service providers, internal teams, and external agencies.

The role requires managing multiple priorities in a dynamic environment, balancing urgent needs with long-term planning, and contributing to foster parent recruitment, assessment, and ongoing engagement. You will ensure services and documentation meet Health Connect America, state, and Council on Accreditation standards, meet required timelines, and support continuous improvement. Employment is contingent on successful completion of a comprehensive background investigation.

Requirements

• Must meet North Carolina Qualified Professional (QP) requirements per 10A NCAC 27G .0104.
• Must meet one of the following education and experience pathways: a master's degree in a human services field and one year of experience; a bachelor's degree in a human services field and two years of experience; or a bachelor's degree in a non-human-services field and four years of experience.
• A current North Carolina license, including provisional license, or board-issued certification in a human services profession.
• Qualifying experience must be full-time and supervised, serving children and adolescents with a primary mental health diagnosis; experience may be accumulated before or after degree completion.
• Strong organization, adaptability, communication, proactive problem-solving, and attention to detail.

Responsibilities

• Develop and implement individualized treatment and service plans that support each child’s safety, stability, and well-being.
• Coordinate medical, educational, behavioral health, and social services to ensure seamless, uninterrupted care.
• Serve as a central point of communication between foster parents, biological families, service providers, and internal teams.
• Facilitate and support healthy interactions between children, foster families, and birth families to promote positive outcomes.
• Monitor and assess each child’s progress, adjusting care plans to meet evolving needs.
• Maintain accurate, timely documentation and case records in accordance with organizational and regulatory standards.
• Partner with foster parents to provide guidance, support, and resources for safe, nurturing home environments.
• Collaborate with internal teams and external agencies to coordinate services and ensure compliance with requirements.
• Support foster parent recruitment, assessment, and ongoing engagement.
• Ensure services and documentation meet Health Connect America, state, and Council on Accreditation standards.
• Meet required timelines and contribute to continuous improvement efforts.

Benefits

• Flexible scheduling and a culture that values work/life balance.
• Employee Assistance Program (EAP), including eight mental health counseling sessions annually.
• Paid time off and paid holidays for full-time employees.
• Medical, dental, vision, and voluntary insurance options.
• Health Savings Account with company contribution.
• Dependent Daycare Flexible Spending Account.
• Access to a Health Navigator.
• 401(k) Retirement Plan.
• Benefits Hub and Tickets at Work, offering exclusive savings and perks.

What This Job Offers

• Job Type: Full-time