Foster and Transport Coordinator

Houston Humane Society•Houston, TX

3d•Onsite

About The Position

Facilitate the transport for, or adoption process of, animals in foster care; ensure the appropriate placement of pets in our care. Collaborate with the Foster and Transport team, along with other shelter departments, to enhance operational efficiency and support animal welfare initiatives.

Requirements

High school diploma or GED
Valid driver’s license or ID
Physical ability to lift up to 50 lbs. and perform duties requiring standing, bending, and extended activity
Strong organizational skills
Multi-tasking skills to coordinate various activities simultaneously
Excellent customer service and interpersonal skills
Strong, professional communication and writing skills
Proficiency in basic computer skills, including email, data entry, and report preparation
Availability to work weekends, evenings, and special events as scheduled

Nice To Haves

Minimum 2 years’ experience in an animal care facility or related setting
Ability to safely handle a variety of animal breeds and species
Working knowledge of basic animal care, handling, and welfare practices
Experience with shelter management software (e.g., ShelterLuv)
Bilingual in Spanish and English
Willingness and ability to drive long distances for animal transport

Responsibilities

Serve as a point of contact with foster homes, rescue groups, and partner facilities through regular phone and email communication
Collaborate with the Behavior and Medical Teams to assess animals for foster placement and transport eligibility
Stock supplies on a weekly basis, and frequent lifting, loading, and unloading of heavy items
Ensure animals accepted and scheduled for rescue are fully vaccinated, spayed/neutered, and meet all medical/temperament requirements of the receiving partner.
Coordinate transport logistics, including required paperwork, scheduling, and communication with partners.
Oversee transfers to ensure animals are transported in clean, comfortable carriers and have been fed, watered, and allowed a bathroom break prior to departure.
Enter all transfer-related information accurately into our shelter management systems.
Create photos, videos, and bios for foster animal records
Promote foster animals for involvement in adoption and community events
Attend foster-focused events as needed.
Process adoption applications for animals in foster care using shelter technology systems
Coordinate meet-and-greets between adopters and foster animals
Ensure new adopters receive complete medical and behavioral records
Perform other duties as assigned by the Foster and Transport Manager or Shelter Director