Forward Journey Coach (Residential) (Queens/Brooklyn)

SCO Family of ServicesNew York, NY
Hybrid

About The Position

The Forward Journey Coach (Residential) position is part of the Education & Parent Support Services department, located in Brooklyn/Queens/Brentwood. This role reports to the Forward Journey Coach Supervisor and does not supervise any staff. The program utilizes a community-based and systemic approach, addressing the full range of a youth's needs and goals, including academic, career, housing, and relationships. The coach will work 1:1 with youth to develop individualized goals, connect them to resources, and support their success in various settings.

Requirements

  • Bachelor’s Degree
  • Extensive experience working with youth.
  • Excellent communication skills (oral and written)
  • Strong empathy
  • Passion for child welfare.
  • Ability to respond to the developmental needs of children across different age groups.
  • Ability to work with families with histories of chemical dependency, mental illness, abuse, and diverse cultural/socioeconomic backgrounds.
  • Ability to work compassionately and without judgment with individuals who identify as LGBTQ+ or are exploring their identity.
  • Strong time management, diligence, resilience, and teamwork experience.
  • Proficient in Microsoft Word and Excel.
  • Valid NYS Driver’s License required and/or timeframe for obtaining one.
  • Commitment to the mission and programs of SCO Family of Services.

Nice To Haves

  • Experience in Education and Foster Care
  • Experience with CONNECTIONS
  • Bilingual applicants strongly encouraged to apply.

Responsibilities

  • Build relationships with youth and provide ongoing social and emotional support.
  • Work 1:1 with youth to develop individualized academic and career development goals (including financial literacy) based on their interests and strengths and take measurable steps towards their goals.
  • Connect youth to quality schools, programs, resources, and opportunities in line with their goals.
  • Help youth succeed in these settings, navigate any challenges that arise, celebrate success, and plan/prepare for the next step on their journey.
  • Collaborate with Case Planners, Tutors, Specialists, Foster Parent, and Parents, as needed, to help youth achieve their goals and ensure their overall well-being.
  • Connect youth to Peer Group supports and build positive relationships.
  • Transport youth to/from school when necessary.
  • Complete PYA Tasks including PAT Tool.
  • Complete Youth Voice Questionnaire for youth (14-up).
  • Facilitate My Journey Groups for youth.
  • Facilitate PYA Monthly Workshops.
  • Attend and complete all Fair Futures trainings.
  • Input child information into all required data platforms and systems.
  • Re-engage disconnected youth and help them re-enroll in an academic setting.
  • Assess the fit between youth and their current academic setting and help them transfer into a better-fit high school or high school equivalency program, if needed.
  • Visit the youth’s school/program bi-monthly and build relationships with school staff.
  • Review transcripts and academic data, provide educational advocacy, and discuss progress towards graduation/HSE obtainment.
  • Ensure young people are attending school and have the supports and resources they need to be successful (e.g., tutoring, IEPs, 504 Plans, special accommodations).
  • Expose and assist students to post-secondary pathways and planning such as college, accredited vocational programs, and internships starting in the 9th grade (or as early as possible).
  • Maintain school stability.
  • Assist youth with obtaining working papers, if needed.
  • Conduct career exploration activities with youth.
  • Assist all youth to select at least one career development experience each year that aligns with their interests and academic background.
  • Work with the youth and Career Development Specialist to identify potential longer-term career pathways.
  • Connect youth to the Career Development Specialist, if needed, for workforce development programs, vocational programs, and job application assistance.
  • Connect youth to agency-based job readiness and/or internship programs (e.g., YA WORC or Mentored Internship Program).
  • Provide persistence coaching to youth enrolled in any external program by checking in regularly.
  • Coordinate with Housing Specialist to ensure youth submit housing applications (by age 18 when appropriate).
  • Accompany youth to interviews and housing visits, when needed.
  • Assist youth with obtaining furniture, support through the move-in process, and provide continued support with housing stability.
  • Other tasks as assigned by Supervisor.
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