Forward Deployment Management - Agentic Search

Zoom • Seattle, WA

7d • Hybrid

About The Position

In this role, you’ll partner with Sales, provide AI and Agentic Search expertise, and help close deals from a technical perspective. Zoom AI Companion represents our commitment to transforming how organizations leverage AI to enhance productivity and collaboration. Agentic Search is a flagship feature of Zoom AI Companion that enables organizations to unlock the full value of their knowledge and conversations. Agentic Search connects Zoom Meetings, Team Chat, Docs, and third-party apps so employees can instantly find relevant information, conversations, decisions, and context in one experience.

Requirements

• Have 5+ years of experience in solution architecture, pre-sales engineering, or technical consulting roles.
• Need a deep understanding of Agentic Search technologies, information retrieval, and AI/ML concepts.
• Demonstrate knowledge of cloud infrastructure, distributed systems, and scalable architectures.
• Have a proven track record of partnering with sales teams to close enterprise deals.
• Own excellent communication skills with ability to explain complex technical concepts to both technical and non-technical audiences.
• Need to have experience with AI technologies, natural language processing, or conversational AI platforms.

Responsibilities

• Collaborate closely with the Sales team to provide deep technical expertise in AI and Agentic Search capabilities.
• Architect and design Agentic Search solutions that leverage Zoom AI Companion to meet customer requirements.
• Maintain comprehensive understanding of our infrastructure, systems, and technical architecture to confidently address customer questions and concern.
• Lead technical discovery sessions, product demonstrations, and proof-of-concept implementations with prospective customers.
• Act as a trusted technical advisor throughout the sales cycle, demonstrating the value of Agentic Search and AI capabilities effectively to customers.
• Educate sales teams on AI, search technologies, and technical differentiators to improve their effectiveness.

Benefits

• Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
• Award-winning workplace culture
• Commitment to delivering happiness
• Variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health
• Support work-life balance
• Contribute to their community in meaningful ways
• Opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment
• Fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential.
• Accommodation during the hiring process

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed