Forward Deployed Solutions Engineer [Public Sector]

Hyperscience • Park City, UT

1d • Remote

About The Position

This role embeds a deep engineering mindset directly into the sales process. You will own the technical engagement end-to-end — ensuring Hyperscience's Intelligent Document Processing (IDP) solutions are not only sold, but designed, prototyped, and successfully deployed with measurable outcomes, supporting Public Sector customers pre- and post-sale. This is a remote-first role with travel required for customer site visits and team meetings.

Requirements

• 5+ years of experience in a customer-facing engineering role, with proven proficiency in Python and developing/debugging code for enterprise applications.
• Proven experience working in or selling into US Federal, State/Local, or public sector technology environments, with an understanding of government procurement cycles, stakeholder structures, and compliance constraints.
• Strong comprehension of modern cloud architecture (AWS, Azure, GCP) and containerized deployment patterns (Docker/Kubernetes).
• BSc in a technical field (Computer Science, Engineering, Data Science) or equivalent hands-on engineering background.
• Proven ability to translate complex technology concepts (IDP, AI) into clear business value for executive, technical, and non-technical stakeholders.

Nice To Haves

• Active security clearance or demonstrated ability to obtain one.
• Familiarity with FedRAMP, FISMA, or ATO processes.
• Exposure to IDP, RPA, OCR, or ML-based document processing/automation.
• Experience with Enterprise automation platforms (e.g., Microsoft Power Automate, Appian, Zapier, IFTTT, etc)
• Enterprise integration scoping: APIs, web services, database connectivity.
• Infrastructure as Code (Terraform, CloudFormation).

Responsibilities

• Lead the technical lifecycle from discovery through initial production deployment, ensuring solution designs transition into successful implementations with clear, measurable technical outcomes.
• Write, prototype, and refine solution logic (e.g., custom Python code, API integrations, workflow configurations) during the Proof of Concept (POC) and initial deployment phases.
• Act as the technical owner in sales cycles, architecting the end-to-end solution and handling technical objections, while identifying and grooming internal change agents into champions who advocate for Hyperscience across their organization.
• Collaborate with other Tech & Sales partners to drive the initial forward-deployed engagement, fine-tune models on customer data, and document the final solution for seamless handoff and optimization.
• Define and document the precise technical scope, compute resourcing, TCO (Total Cost of Ownership), and integration strategy to mitigate deployment risk for enterprise customers.
• Actively gather and synthesize critical product feedback and emerging field intelligence, serving as the voice of the customer to internal Product and Core Engineering teams.

Benefits

• Company-covered Healthcare Coverage plans for you and your family, including HSA, PPO, Vision, Dental and Mental Health Wellness plans.
• 401(k) through Empower with company match up to 6% of your annual salary.
• Flexible-use PTO, unaccrued and uncapped, subject to manager approval.
• 12 weeks of paid parental leave, with an additional 4 weeks paid for birthing parents.
• Opportunity to own Stock Options in the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior