Forward Deployed Product Manager – AI

Iterative Health•Cambridge, MA

4d•$170,000 - $250,000•Hybrid

About The Position

Iterative Health is a healthcare technology and services company focused on accelerating clinical research to improve patient outcomes. They operate a network of clinical research sites across the US and Europe, aiming to expand and expedite access to novel therapeutics. The company is building the necessary operational infrastructure to run clinical trials efficiently. As a Forward Deployed AI Product Manager, you will be responsible for identifying, building, and deploying AI-powered solutions to transform clinical research operations. This is a hands-on role requiring close collaboration with end-users, engineers, and AI tooling to prototype and deploy solutions. The ideal candidate will possess strong product instincts, technical fluency, and a builder mentality, comfortable working with both clinical operators and technical teams. You will partner with various departments including Clinical Operations, Site Operations, Trial Enrollment, Business Development, and Corporate Functions, owning high-impact opportunities from concept to deployment and adoption. This role reports to the Product organization and collaborates with Engineering, Data Science, Security, and Operational Leadership.

Requirements

4+ years of experience building and shipping software products, AI applications, technical solutions, or production systems
Hands-on experience working with large language models, including prompt engineering, agent design, retrieval-augmented generation (RAG), evaluation frameworks, and workflow automation
Strong technical fluency with modern AI development workflows and tooling
Experience collaborating directly with end users to understand business problems and translate them into scalable solutions
Familiarity with programming languages such as Python and the ability to work effectively with technical teams throughout implementation
Ability to navigate ambiguity, prioritize effectively, and drive outcomes with limited direction
Strong written and verbal communication skills with the ability to engage both technical and non-technical audiences
Demonstrated ownership mindset and bias toward action

Nice To Haves

Experience in healthcare, clinical research, or another regulated domain (HIPAA, GxP, financial services)
Background as a technical founder, early engineer at a startup, or in a customer-facing engineering role (FDE, solutions engineering, applied AI)
Interest in growing toward a senior product role over time — this role is designed as a natural bridge
Experience with agent frameworks (Claude Agent SDK, LangGraph, AgentCore, etc.), MCP servers, or production LLM evaluation tooling
Familiarity with EMR systems, clinical trial operations, or healthcare data standards (FHIR, OMOP)
Experience working with messy, real-world data and turning it into something useful without pretending it's clean

Responsibilities

Embed within internal business teams to deeply understand workflows, decision-making processes, pain points, and opportunities for automation and augmentation
Translate complex operational challenges into well-defined AI solutions with measurable business outcomes
Design, prototype, and deploy AI-powered workflows and agentic systems leveraging modern LLM platforms, orchestration frameworks, and internal data infrastructure
Own the full product lifecycle, including discovery, solution design, implementation, testing, rollout, adoption, and ongoing optimization
Establish evaluation frameworks that measure AI performance against operational, quality, and business outcomes
Partner with engineering, data, and security teams to ensure solutions meet company standards for reliability, governance, compliance, and scalability
Work through the operational and technical details required to move solutions from proof-of-concept to production
Identify patterns and opportunities that can evolve from one-off solutions into reusable platform capabilities
Bring field insights and learnings back to Product and Engineering leadership to inform future investment decisions and product strategy
Contribute to the evolution of Iterative Health's AI operating model, including tooling, evaluation methodologies, governance practices, and development standards
Travel occasionally to business units, research sites, and company offices as needed (estimated less than 15%)
Perform related duties as requested

Benefits

Hybrid work environment with in-office collaboration two days per week in either our NYC or Boston office
Comprehensive medical, dental, and vision coverage, with up to 80% of premiums covered by Iterative Health
Mental health and wellness support through Spring Health
Health HSA or FSA options, and commuter FSA contributions supported by Iterative Health
Unlimited PTO
12 company holidays
A company-wide shutdown between Christmas and New Years
401(k) program with a company match of up to 3% (up to $3,000 annually)
Weekly in-office lunch benefit every Tuesday
100% company-paid short-term and long-term disability coverage
Annual wellness and professional development stipend to support your health and growth