Forward Deployed Lead
About The Position
The Member of Technical Staff, Forward Deployed Lead is the de facto CEO of their pod within Galaxy Edge — a small, senior team focused on one client engagement or one innovation bet. In this role, you will own product direction, technical standards, client relationships, and account growth, working alongside a dedicated Delivery Lead who handles timelines and execution. You will rotate between our two verticals — Forward Deployed Product & Engineering and R&D & Innovation — carrying hard-won market and technical context across the boundary. You will partner closely with Tier-1 financial institution stakeholders from engineers to C-suite executives, translating their needs in custody, settlement, tokenization, and trading into buildable roadmaps. This is a deliberately hybrid role requiring a hands-on startup CTO mindset combined with the commercial instinct to grow accounts and turn delivered trust into the next engagement.
Requirements
- Proven track record of owning outcomes end to end in ambiguous, high-stakes settings
- Real technical depth — you’ve shipped production software and can lead engineers credibly
- Commercial instinct — you’ve turned delivered work into expanded scope or revenue
- Executive presence — fluent from a whiteboard to a C-suite briefing
- Founder-grade agency and low ego — you find a path when none is obvious and care about the outcome, not the credit
- Typically 6+ years across forward-deployed/solutions engineering, technical PM, and client-facing delivery; shape of ownership matters more than years
- Willingness to travel approximately 25–40% of the time
Nice To Haves
- Experience in digital assets or blockchain infrastructure
- Prior delivery experience into Tier-1 financial institutions
- Hands-on production LLM or AI agent experience
- Technical founder or quota-carrying solutions architect background
- Fluency in custody, settlement, payments rails, tokenization, or trading systems
Responsibilities
- Own product and technical direction: translate institutional needs — custody, settlement, tokenization, trading, and regulatory context — into a buildable roadmap; set the technical bar, make hard design calls, and stay in the code when it matters
- Drive commercial and account growth: run your account like a business, identify expansion opportunities, advise senior client stakeholders (CTO, COO, Head of Digital Assets), and convert delivered trust into the next engagement
- Lead client and executive relationships: run discovery from engineers to the C-suite, define success in their terms (adoption, risk, cost, time-to-value), and navigate complex regulated organizations to alignment
- Rotate into R&D and Innovation: lead 0-to-1 product creation on frontier blockchain and AI, and codify learnings into reusable components and playbooks that feed back into client delivery
- Serve as the voice of the customer back into Galaxy’s product organization, translating delivered insights into what the firm builds next
- Embrace and champion the thoughtful adoption of AI to improve team performance and business outcomes.
- Leverage AI tools (e.g., generative AI, automation platforms, data copilots) to improve productivity, decision-making, and output quality in your day-to-day work.
Benefits
- Competitive base salary and discretionary bonus
- Hybrid/Flexible Working Arrangements
- Flexible Time Off (paid)
- 3% 401(k) company contribution
- Company-paid health and protective benefits for employees, partners, and other dependents
- Generous paid Parental Leave
- Competitive family planning benefits for US employees
- Opportunities to learn about the Crypto industry
- Smart, entrepreneurial, and fun colleagues
- Free daily snacks and weekly breakfasts/lunches
- Employee Resource Groups
- Free coaching and counseling sessions through Headspace
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
