Founding Foward Deployeed Engineer (US)

Dayjobai, Inc•Austin, TX

10d•Onsite

About The Position

Dayjob builds AI agents for Short Haul Trucking, a market that still relies on outdated systems. We are a fast-growing company backed by prominent investors and have successfully completed Y Combinator. Our AI agents are designed to optimize operational decisions for industrial fleets in real-time, offering a significant economic advantage to our customers. This role is a unique opportunity to be at the forefront of deploying this technology within real-world operations as we expand in the US.

Requirements

3+ years in a technical, customer-facing role (forward deployed / solutions / integration / implementation engineering or similar).
Strong SQL - you can write your own queries against a non-trivial schema and read the results critically.
Experience integrating systems, ideally including legacy or ERP-style platforms with imperfect data (APIs, file-based pipelines, data mapping).
Comfort working with messy operational data and edge-case-heavy workflows.
Clear communication with non-technical operators, and a willingness to travel to US customer sites.
An ownership mindset - you diagnose root causes, follow through, and keep customers unblocked.

Nice To Haves

Contributing to a production codebase where it helps a deployment land.
Internal tooling and back-office apps (e.g. Retool) - this role can grow into owning the customer-specific tooling we build.
Logistics, fleet management, routing/VRP, or the waste and recycling sector.
Optimisation- or scheduling-adjacent products, and a sense of what makes a plan good or bad.

Responsibilities

Owning the optimisation model settings for our US customers - speed factors, service times, depot and tip times, zones, vehicle types, and time-window constraints - and validating them against real GPS and job-completion data.
Supporting sales by setting up and tuning the model for demos, trials, and proofs of concept, so prospects see plans that reflect how their fleet really runs.
Integrating customers’ legacy ERP, job-management systems and vehicle telematics with Dayjob, on-site - mapping data, designing the flows, and building the connections.
Acting as first-line technical support for your customers: triaging issues, diagnosing whether the problem is data, settings, or platform, and escalating cleanly to engineering.
Gathering customer requirements and translating them into clear input for product and engineering.
Writing SQL and building reports (e.g. in Metabase) on fleet performance, utilisation, and plan quality.