Forward Deployed Engineer

Shrive Technologies LLC
•$55 - $60•Remote

About The Position

The Forward Deployed Engineer is a business-facing, hands-on product and engineering role. The FDE works directly with healthcare marketing stakeholders to understand operational needs, shape practical solutions and create working evidence quickly. The role combines healthcare marketing knowledge, product and solution design, agentic engineering and enterprise technology leadership. The FDE partners with architecture, data, Adobe, security and delivery teams to move validated prototypes toward safe, scalable production use.

Requirements

  • Business-facing, hands-on product and engineering role.
  • Works directly with healthcare marketing stakeholders.
  • Understands operational needs, shapes practical solutions, and creates working evidence quickly.
  • Combines healthcare marketing knowledge, product and solution design, agentic engineering, and enterprise technology leadership.
  • Partners with architecture, data, Adobe, security, and delivery teams.
  • Experience with healthcare payer, member, and consumer context.
  • Understanding of campaign, audience, journey, offer, content, and measurement decisions.
  • Knowledge of privacy, consent, communication preferences, contact policies, approvals, and human accountability.
  • Ability to convert ambiguous business needs into clear user problems, measurable outcomes, constraints, and priorities.
  • Skills in designing customer journeys, processes, roles, handoffs, decisions, system touchpoints, and feedback loops.
  • Ability to compare native platform capability, deterministic automation, agentic components, and custom services based on value, risk, cost, and scale.
  • Experience building thin working prototypes and testing with users.
  • Proficiency in using ChatGPT or Claude for discovery, analysis, design, coding, debugging, testing, and correction.
  • Experience building working agentic solutions using an API or SDK, structured outputs, and at least one tool or enterprise interface.

Responsibilities

  • Healthcare Marketing Partnership: Work directly with marketing and marketing-operations stakeholders to understand goals, current workflows, delays and decision points. Apply healthcare payer, member and consumer context to campaign, audience, journey, offer, content and measurement decisions. Account for privacy, consent, communication preferences, contact policies, approvals and human accountability.
  • Product & Solution Design: Convert ambiguous business needs into a clear user problem, measurable outcome, constraints and priorities. Design the customer journey, process, roles, handoffs, decisions, system touchpoints and feedback loop together. Compare native platform capability, deterministic automation, agentic components and custom services using value, risk, cost and scale. Build thin working prototypes, test with users and recommend whether to scale, change or stop.
  • Agentic Solution Engineering: Use ChatGPT or Claude effectively for discovery, analysis, design, coding, debugging, testing and correction - not only content generation. Build working agentic solutions using an API or SDK, structured outputs and at least one tool or enterprise interface.
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