Forward Deployed Engineer

Partly•Austin, TX

3d•Hybrid

About The Position

In this role, you will work alongside other members of our product & engineering team to tackle hard, exciting problems and build beautiful software. You’ll embed with customers in your local market, onsite where needed, to deeply understand their workflows, constraints, and what “success” looks like in the real world. You’ll lead technical discovery, solution design, and delivery for high-impact customer deployments: integrations, data onboarding, workflow configuration, and new product capabilities required to unlock value. You’ll build and ship production code that extends Partly’s core SaaS + API platform often in tight feedback loops with users without compromising reliability, security, or maintainability. You’ll connect the dots between customer needs and our product/engineering roadmap: translate ambiguous problems into clear requirements, scoped milestones, and measurable outcomes. You’ll be the hands-on technical owner for deployments post-launch: troubleshoot live issues, improve observability, harden edge cases, and drive continuous improvement. You’ll become an expert in the complex (and messy) auto parts domain and help customers modernise how they source, identify, and transact parts.

Requirements

3+ years building and shipping complex software in production environments.
Strong customer empathy and product thinking: you can turn real-world workflows into pragmatic solutions.
Comfortable owning the full lifecycle: discovery → design → build → deploy → operate → iterate.
Strong foundations in engineering fundamentals: APIs, testing, system design, data structures, and debugging.
Ability to work across boundaries: you can collaborate with customer IT teams, ops teams, and internal product/engineering stakeholders with clear written + verbal communication.
Experience integrating with external systems (APIs, webhooks, EDI/FTP/file feeds, SSO) and dealing with imperfect data.
Able to operate in ambiguous environments and make good tradeoffs quickly (time-to-value vs long-term maintainability).

Nice To Haves

Experience in forward-deployed / solutions engineering / technical consulting / implementation roles.
Experience with automotive parts, repairer/supplier workflows, or adjacent B2B marketplaces.
Experience with Rust (or strong interest in learning it).

Responsibilities

Embed with customers in your local market, onsite where needed, to deeply understand their workflows, constraints, and what “success” looks like in the real world.
Lead technical discovery, solution design, and delivery for high-impact customer deployments: integrations, data onboarding, workflow configuration, and new product capabilities required to unlock value.
Build and ship production code that extends Partly’s core SaaS + API platform often in tight feedback loops with users without compromising reliability, security, or maintainability.
Connect the dots between customer needs and our product/engineering roadmap: translate ambiguous problems into clear requirements, scoped milestones, and measurable outcomes.
Be the hands-on technical owner for deployments post-launch: troubleshoot live issues, improve observability, harden edge cases, and drive continuous improvement.
Become an expert in the complex (and messy) auto parts domain and help customers modernise how they source, identify, and transact parts.