Forward Deployed Engineer

Mattermost

4h•$165,000 - $215,000•Remote

About The Position

Mattermost Federal builds secure collaboration platforms used by U.S. defense, intelligence, and national security organizations operating in the most demanding environments in the world. We are looking for Forward Deployed Engineers (FDEs) who want to solve real operational problems alongside mission teams. In this role you will work directly with operators, analysts, and engineers to deploy and build systems that are used every day in mission environments. This is not a traditional engineering role. You will operate close to the mission, often inside classified environments, working through ambiguity and building solutions that have immediate operational impact. The problems you will work on here are hard, ambiguous, and consequential. Forward Deployed Engineers operate at the intersection of engineering, operations, and mission execution. You will move between writing code, deploying infrastructure, and working directly with operators, often within the same week. Travel is typically approximately one week per month onsite with customers. Forward Deployed Engineers at Mattermost Federal are mission partners, not external vendors. Our customers operate in environments where coordination and decision speed matter. FDEs work side-by-side with mission teams to deliver systems that improve operational outcomes. Mattermost Federal is aggressively adopting AI-enabled workflows across mission operations. FDEs will be among the first engineers deploying and operationalizing AI capabilities in secure environments. The best software is built close to the problem. Forward Deployed Engineers at Mattermost Federal work directly with the people using the systems we build. You will see problems firsthand, build solutions quickly, and deploy them into environments where reliability, security, and speed matter. If you want to build systems used in real missions and work directly with the people who depend on them, this role is for you.

Requirements

Strong engineering ability (Go, Python, TypeScript, or similar)
Comfort working across the full stack from infrastructure to applications
Ability to solve open-ended technical problems
Strong communication skills with both engineers and operators
Willingness to travel ~1 week per month
U.S. Citizenship required
Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR.

Nice To Haves

Experience working with DoD, IC, or national security organizations
Experience deploying systems in secure or classified environments
Familiarity with Kubernetes, distributed systems, and APIs
Experience building integrations or operational tooling
Active TS/SCI clearance preferred or ability to obtain one

Responsibilities

Work directly with defense and intelligence organizations to understand operational problems
Deploy and integrate Mattermost in classified and mission-critical environments
Build plugins, integrations, and automations that enable operational workflows
Prototype new capabilities quickly and iterate based on operator feedback
Debug complex systems operating in constrained environments
Help shape the evolution of the Mattermost platform based on mission needs
Deploying and operationalizing AI capabilities in secure environments
Build and deploy systems such as AI agents that summarize operational channels and generate SITREPs
Build and deploy AI-assisted mission timelines and decision logs
Build and deploy knowledge retrieval across operational history
Build and deploy AI tools that help operators understand fast-moving mission data