Founding Forward Deployed Engineer

Jampack AI • New York City, NY

3d

About The Position

Jampack Wholesale is building the agentic operating system for wholesale, aiming to replace outdated infrastructure with autonomous workflows. The company has secured $3.2M in seed funding led by Maveron and already supports high-growth brands by managing processes from purchase order ingestion to payment reconciliation. Jampack is described as a small, high-agency team focused on innovation.

Requirements

• 3+ years in forward deployed, solutions, or implementation engineering, technical onboarding, or a similar customer-facing technical role
• Technical from first principles — comfortable with APIs, data models, SQL, and debugging integrations; you can read and write code when you need to
• A systems thinker who can untangle interconnected people, process, and technology problems and put them back together with clarity
• You thrive in ambiguity, move fast, and take ownership of outcomes — not just outputs
• You care about the problem as much as the technology

Nice To Haves

• CPG, supply chain, logistics, or ERP/integrations experience is a big plus

Responsibilities

• Own customer onboarding end to end — discovery, integration, configuration, testing, and go-live — across our growing CPG customer base
• Embed with operators to map their full purchase-order-to-cash workflow, surface requirements, and design the right setup on Jampack
• Build and troubleshoot the integrations that make it all work — across EDI, ERP and inventory systems, accounting, and freight
• Translate messy, real-world operational requirements into clean data models, configurations, and new product capabilities
• Be the technical bridge between customers and engineering — turning what you learn in the field into a sharper product

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed