Forward Deployed Analyst

Clipboard • San Francisco, CA

7d • $120,000 - $160,000 • Onsite

About The Position

Clipboard Health is a marketplace that connects healthcare facilities with professionals looking for shifts. Our largest customers run complex operations, and when something isn't working for them, someone has to own it end to end. That’s the role. Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S. Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.

Requirements

• 3-4 years in consulting, or a similar role where you managed demanding clients and messy problems at the same time
• Comfortable in ambiguity: you can walk into a situation with incomplete information and leave with a plan. You thrive in environments where you have to operate with organized chaos.
• Strong written and verbal communicator, especially when the news is bad
• Analytical enough to find the real story in the data, skeptical enough not to trust the topline
• You'd rather own an outcome than a task

Responsibilities

• Own critical customer problems (such as complex labor/payroll integrations) from diagnosis through resolution, not just the analysis
• Build real relationships with customer stakeholders, from operators on the ground to executives
• Turn chaos into plans: clear workstreams, owners, dates, and a straight answer on what we're not doing yet
• Manage internal stakeholders across product, engineering, and ops to get customer issues actually fixed
• Keep everything moving. When commitments are made, you make sure they're kept
• Travel to customer sites on occasion, because some problems only make sense in person

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed