Forklift Service Road Technician - La Crosse, WI

Fairchild Equipment•La Crosse, WI

21h•Onsite

About The Position

Fairchild Equipment, a family-owned company founded in 1985, is seeking a Forklift Service Road Technician. The company has grown from a five-person operation to over 280 employees and serves Wisconsin, Minnesota, Northern Illinois, North Dakota, and the Upper Peninsula of Michigan. Fairchild Equipment values a healthy work/life balance, safety, customer service, being an employer of choice, and community involvement. They are looking for an individual who shares these values and is driven to exceed expectations.

Requirements

Must have a valid driver’s license and good driving record; CDL may be required.
Intermediate maintenance experience is required.
Ability to read and interpret documents such as safety manual, operating maintenance instructions and procedure manuals.
Ability to speak effectively with customers or employees of an organization.
Ability to work under little or no supervision.
Must be able to provide own tools for the job immediately.
High School Graduate or General Education Degree (GED).
3+ years of mechanic experience and/or education relating to the position.
Basic knowledge of computer and internet software.

Nice To Haves

Experience in forklift repair is desired.

Responsibilities

Repair, diagnose, inspect, and maintain all material handling equipment for customer work orders assigned.
Accept repair orders as assigned by Service Writer.
Communicate with customer(s) on diagnosed repairs suggested or required and obtain customer approvals.
Read work orders, observe and listen to truck in operation to diagnose malfunction or problems.
Offer solutions to meet customer specifications.
Timely submission of work orders.
Provide estimates when appropriate.
Repair, service, recondition or assemble equipment as approved by the customer/Service Manager.
Obtain necessary parts by working cooperatively with Parts department staff.
Make mechanical repairs to equipment after a complete inspection and analysis of breakdown.
Record complete repair description on work order, including correct model and serial number of equipment and record hour meter reading.
Obtain signature from customer and communicate with them on repair needs or work completed.
Examine protective guards, loose bolts, specified safety devices on truck and make adjustments.
Lubricate moving parts and drive repaired truck to verify conformance to specifications.
Maintain professional image, cleanliness of van (externally and internally) and assigned work area at customer site.
Maintain and operate shop equipment and tools.
Notify Service Manager or Supervisor of safety issues and/or accidents immediately.
Perform quality work as quickly and professionally as possible.
Promote marketing efforts to drive parts, service, equipment and rental sales.
Complete service forms and submit directly to Service department daily via work tablet.
Act out the company’s core value – Safety Always – At All Times, In All Places.

Benefits

Full benefits package, including Medical, Dental and Vision insurance.
Uniforms are provided and laundered by company.
Annual Tool Incentive.
Company paid Rx Safety Glasses.
Company owned/leased vehicle, if required for position.
Paid Training.
Generous Paid Time Off.
Paid Holidays.
401(k) retirement plan and Employer Match.
Wellness Program that offers the opportunity to earn a medical insurance discount.
Company Paid Short-Term and Long-Term Disability.