Forklift Service Road Technician - Ham Lake, MN

Fairchild Equipment•Andover, MN

2d•Onsite

About The Position

Fairchild Equipment, a family-owned company founded in 1985, is seeking a Forklift Service Road Technician for their Ham Lake, MN location. The company has grown from a five-person operation to over 280 employees and serves Wisconsin, Minnesota, Northern Illinois, North Dakota, and the Upper Peninsula of Michigan. Fairchild Equipment values a healthy work/life balance, safety, customer service, being an employer of choice, and community involvement. They are looking for individuals who share these values and are driven to exceed expectations.

Requirements

Must have a valid driver’s license and good driving record; CDL may be required.
Intermediate maintenance experience is required.
Ability to read and interpret documents such as safety manual, operating maintenance instructions and procedure manuals.
Ability to speak effectively with customers or employees of an organization.
Ability to work under little or no supervision.
Must be able to provide own tools for the job immediately; annual tool incentive is given.

Nice To Haves

Experience in forklift repair is desired.

Responsibilities

Accepts repair orders as assigned by Service Manager, Service Dispatch or assigned person.
Servicing in the following area: Ham Lake, MN.
Coordinate with Service office staff in communicating necessary repairs to customer and obtains approvals.
Reads work orders, observes and listens to truck in operation to determine/diagnose malfunction or problem(s).
Offers solutions to meet customer specifications.
Provides estimates when appropriate.
Repair, service, recondition or assemble equipment as approved by the customer/Service Manager.
Obtains necessary parts working cooperatively with Parts department staff.
Makes mechanical repairs to equipment after a complete inspection and analysis of breakdown has been completed.
Records complete repair description on work order, including correct model and serial number of equipment and records hour meter reading.
Obtains signature from customer and communicates with them on repair needs or work that was completed.
Examines protective guards, loose bolts, specified safety devices on truck and makes adjustments.
Lubricates moving parts and drives repaired truck to verify conformance to specifications.
Maintains professional image of self and cleanliness of van (externally and internally) at all times.
Maintains and operates shop equipment and tools.
Notifies Service Manager or Supervisor of safety issues and/or accidents immediately.
Performs quality work as quickly and professional as possible.
Promotes marketing efforts to drive parts, service, equipment and rental sales.
Completes service forms and submit directly to Service department daily via work tablet.

Benefits

Full benefits package, including Medical, Dental and Vision insurance.
Uniforms are provided and laundered by company.
Annual Tool Incentive.
Company paid Rx Safety Glasses.
Company owned/leased vehicle, if required for position.
Paid Training.
Generous Paid Time Off.
Paid Holidays.
401(k) retirement plan and Employer Match.
Wellness Program that offers the opportunity to earn a medical insurance discount.
Company Paid Short-Term and Long-Term Disability.