Forklift Road Mechanic

TACG/TICA – Toyota Industries Group•Clackamas, OR

69d

About The Position

Toyota Lift NW seeks a field technician to perform maintenance and repairs on customer lift equipment at designated customer locations. The technician is a front-line representative of the company, expected to interact professionally with customers, take ownership of work, improve skills, work safely, and follow company policies and guidelines. The role emphasizes integrity, customer relationships, accountability, and Toyota’s 5S model: sort, straighten, shine, standardize, and self-discipline. The position is based in Clackamas, Oregon, reports to the Service Manager, and is classified as non-exempt/hourly. The listed schedule is Monday through Friday, 7:00 a.m. to 5:00 p.m., with hours that may vary based on workload. Applicants must complete an employment application and undergo background investigation, including past employment, education, and criminal history, as well as drug screening. Toyota Lift NW is an equal opportunity employer and will endeavor to provide reasonable accommodations to qualified individuals with known disabilities unless doing so would create undue hardship or a direct threat to health or safety.

Requirements

High school diploma.
Self-motivated, detail-oriented, and organized, with the ability to shift priorities in a changing environment.
Mechanical ability to repair equipment and adapt to different types of machines.
Previous mechanical experience or technical school.
Usually journey-level experience with more than 4 years of professional mechanical experience, or capability demonstrated as determined by the Service Manager.
Strong written and oral communication skills.
Ability to work independently and stay motivated.
Ability to lead and supervise a small group of technicians.
Ability to communicate clearly and effectively with employees, vendors, and customers.
Ability to operate a reach truck, stock picker, and pallet jack, and to pass forklift certification.
Ability to interact effectively with others and work as a team player.
Maintain a good attendance record.
Complete an employment application and pass a background investigation covering past employment, education, and criminal history, and drug screening.
Meet the physical requirements of the role, including required visual abilities, occasional lifting and moving of up to 75 pounds, and the ability to walk on concrete floors and use a full range of body motion for climbing, pushing, lifting, and reaching.

Nice To Haves

Prior experience in customer service and in a material handling or industrial equipment environment.

Responsibilities

Perform periodic maintenance services at designated customer locations.
Visually inspect customer lifts and verify that all lifts are enrolled in preventive maintenance service.
Perform field repairs at designated customer locations.
Upsell during repairs and promote preventive maintenance agreements.
Check in with the Dispatcher by phone at the start of the day, throughout the day, and at the end of the day.
Document all work orders using Catavolt.
Review work in process and completed work, and complete all open work orders immediately.
Complete monthly safety inspection forms to ensure vehicles and tools are properly maintained.
Use safety cones to surround the work area and never compromise safety.
Use appropriate personal protective equipment when needed.
Learn and use tools properly.
Practice 5S.
Stop, call, and wait when unfamiliar with a task.
Assist with other projects or jobs as requested.
Notify the supervisor of safety concerns.
Represent Toyota Lift NW professionally and take ownership of work.
Work safely, continually improve skills, and follow company policies and guidelines.