Forklift Mechanic - Field

Wolter, Inc.Rockford, IL
Onsite

About The Position

Wolter Inc. is looking for a Field Mechanic to join their team in Rockford, IL. This position will be responsible for supporting customers in the surrounding Rockford area. The Forklift Field Mechanic will be responsible for completing assigned service jobs, collaborating with the Lead Field Mechanic, attending service training, submitting daily paperwork, maintaining communication with dispatchers and the service office, identifying jobs for shop repair, developing relationships with sales representatives, and upholding safety rules and policies.

Requirements

  • Experience as a Diesel Mechanic/Technician, Heavy Duty Mechanic, or Forklift Mechanic/Technician.
  • Masterful skills in repairing powered industrial equipment, with a minimum of two (2) years' experience fixing forklift trucks and other products we represent, including LP Gas, diesel, and electric trucks.
  • Successful completion of required training courses.
  • Stellar communication skills, both written and verbal.
  • A time management pro who can juggle multiple priorities.
  • Basic computer proficiency and laptop fundamentals.
  • Ownership of tools necessary for repairs, as per our recommended tool list.
  • Certification to operate material handling equipment.
  • Wholehearted commitment to the company's vision and mission.

Responsibilities

  • Complete all assigned service jobs with precision and dedication.
  • Collaborate with the Lead Field Mechanic, ensuring effective communication on any technical challenges or unusual service problems.
  • Attend service training classes to stay up to date on new products and refresh your knowledge on less encountered ones.
  • Submit daily paperwork promptly, including timecards and maintenance reports with customer signatures.
  • Maintain open communication with dispatchers and the service office, updating them on job status and availability for new assignments.
  • Identify jobs that should be sent to our shop for repair, providing valuable recommendations based on complexity or safety reasons.
  • Develop and nurture relationships with territory sales representatives, keeping them informed of potential sales opportunities.
  • Always uphold safety rules and policies, ensuring a secure working environment.

Benefits

  • Competitive salary
  • Career Advancement Opportunities
  • Continuous Learning
  • Supportive Work Environment
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Pet Insurance
  • Life Insurance
  • Paid Time Off (PTO)
  • 401(k) Retirement Savings Plan
  • Tuition Buy Back Program (up to $10,000.00 for applicable tech college/university degrees)
  • Interest Free Tool Loan Program
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