Forklift Field Service Technician

Alta Equipment Group • Three Rivers, MI

2d • Onsite

About The Position

This is a full-time Forklift Field Service Technician position for the Battle Creek, MI branch. The role is first shift, Monday-Friday, and hourly. Field Technicians are provided a company service van to drive home, along with a fuel card. The primary responsibilities include performing preventative maintenance, diagnosing and repairing customer forklifts and other material handling equipment, completing repair jobs efficiently and professionally, providing exceptional customer service, working independently, and submitting required paperwork. Technicians are responsible for the company vehicle and on-board parts inventory. The company encourages participation in paid in-house training programs to acquire additional skills and advance careers.

Requirements

• Two years of previous forklift repair experience is highly desired, which includes experience in the Military, Guard or Reserve with an MOS or NEC code of 63B, 63H, 63S, 63W, 63Y, 91B, 91H, 91L, 91M or CM
• Previous field experience is highly preferable
• Strong working knowledge of electric and liquid propane units
• Excellent mechanical aptitude
• Possess own tools
• Must have clean driving record and valid driver’s license to drive company vehicle
• Computer programs - HYPASS, Hyster TKC training software and Yale/Hyster contact management system
• Intermediate Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
• Basic Mathematical Skills: Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Intermediate Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Nice To Haves

• Technician/Mechanic with auto, diesel, agricultural, material handling, lift truck or heavy equipment repair experience

Responsibilities

• Performing preventative maintenance on customer forklifts and other material handling equipment
• Diagnose and repair all forms of customer equipment
• Completing each repair job in a timely, efficient and professional manner
• Providing exceptional customer service
• Work and manage workloads independently
• Proper completion and submission of all required paperwork
• Field Technicians are responsible for company vehicle and on-board parts inventory
• Incorporate Alta's Guiding Principles into daily activities
• Performs other duties as assigned
• Consistent, regular, and reliable attendance including being ready for work at the designated start time

Benefits

• Company van (parked at home each day)
• Company fuel card
• Company paid cell phone
• Tool insurance
• Paid time off
• Paid holidays
• Outstanding benefits package offering Dental, Vision, and 100% employer paid Medical insurance premiums, plus much more!
• 401(k) with match
• Competitive wages
• Company uniforms provided
• $2,000 signing bonus!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed