Forensic Product SME

Exterro Inc• US,

2d•$127,000 - $160,000•Remote

About The Position

Exterro is seeking a dynamic, strategic, and technically savvy domain leader to serve as our Forensic Product Subject Matter Expert (Commercial Overlay). This is a unique, high-impact role designed for someone who thrives at the intersection of technical credibility, deep product advocacy, and revenue acceleration. In this position, you will serve as the premier product authority dedicated to driving win rates and maximizing customer value across Exterro’s highest-stakes enterprise opportunities (Tier A & Tier B deals). Specializing in the market-leading FTK® Digital Forensics & Incident Response (DFIR) product family, you aren't just supporting sales; you are bringing technical proof-of-value to life, positioning our solutions against key market competitors, and articulating how Exterro solves complex investigative challenges for corporate enterprises and law enforcement.

Requirements

Proven track record in Solutions Engineering, Technical Product Marketing, Sales Engineering, or Domain SME roles within Digital Forensics (DFIR), Cybersecurity, eDiscovery, or Legal Tech.
Strong foundational knowledge of DFIR workflows and hands-on or commercial familiarity with FTK®, Cellebrite, EnCase, Axiom, or similar forensic toolsets.
Exceptional verbal and written communication skills, with proven capability to establish trust across C-suite executives, Legal/Security leaders, and hands-on investigators.
In-depth understanding of the commercial DFIR market, buyer requirements, and competitive positioning strategies.
Proven ability to work seamlessly alongside Sales, Technical SEs, Product Management, and Marketing in high-velocity environments.
Bachelor’s degree in Computer Science, Cybersecurity, Digital Forensics, or related technical/business field (or equivalent practical experience).

Nice To Haves

Industry certifications (e.g., ACE, EnCE, GCFE) are a plus.

Responsibilities

Partner with Account Executives during the Presentation and Proposal stages to translate complex FTK capability into clear, compelling business value for multi-stakeholder buyer groups.
Deeply understand key user personas (DFIR professionals, law enforcement agents, corporate investigators, and Legal/IT executives) to tailor solution framing to their specific operational challenges.
Deliver executive-level product presentations and high-level solution architecture guidance, establishing immediate technical trust and domain authority.
Actively analyze competitor landscapes to deliver sharp, deal-specific positioning that highlights FTK’s unique differentiators.
Build strategic counter-narratives against rival DFIR offerings to help sales teams navigate fierce competitive landmines in high-value accounts.
Convert competitive insights and emerging industry trends (such as cloud forensics, mobile artifacts, and AI-driven analysis) into actionable field messaging.
Systematize custom winning proposals, competitive battlecards, and product positioning narratives into repeatable templates and playbooks across the sales organization.
Support mission-critical RFPs and bespoke customer proposals where technical product depth and unique solution design represent the main drivers for victory.
Partner closely with Product Management, Product Marketing, and Customer Success to channel field-level customer insights back into future GTM strategies and solution roadmaps.