Forensic Operations & Investigations Division Administration Manager

City of New York•New York, NY

About The Position

The Office of Chief Medical Examiner investigates cases of persons who die within New York City from criminal violence, by accident, by suicide, suddenly when in apparent health, when unattended by a physician, in a correctional facility or in any suspicious or unusual manner or where an application is made pursuant to law for a permit to cremate a body of a person. The core values of CARES guide our work for communities and inform our behavior toward each other and all those we serve. - Commitment: Dedicated to the mission at all times - Accountability: Responsible to each other and the community - Resilience: Adapt in the face of adversity - Excellence: Achieve and maintain the highest quality - Service: Innovate to meet evolving needs The New York City Office of Chief Medical Examiner (OCME) is seeking an experienced and highly motivated Forensic Operations & Investigations Administration Manager to provide leadership and oversight of the administrative, operational, and investigatory support functions that enable the agency’s forensic mission. Reporting to Assistant Commissioner of Forensic Operations and Investigations, the Manager will manage and coordinate complex programs, direct cross-functional teams, and ensure the efficient delivery of services supporting decedent investigations, case management, field operations, and interagency response. The Manager will be responsible for developing and implementing administrative and operational policies, evaluating program performance, directing resource allocation, and ensuring compliance with agency, City, State, and accreditation standards . The position requires exceptional judgment, strategic planning capability, and the ability to work collaboratively with internal divisions, external partners, and stakeholders across the City’s public safety and public health sectors. This role is ideal for a seasoned leader with experience in forensic, investigative, or emergency response environments who excels in managing high-volume, mission-critical operations.

Requirements

A baccalaureate degree from an accredited college, with specialization in criminalistics, forensic science, chemistry, biology, physics, molecular genetics, genetics, biochemistry, molecular biology, entomology, anthropology, ecology or a closely related scientific or engineering field.

Responsibilities

Manage and oversee the administrative functions supporting OCME’s forensic operations and investigative division.
Manage, plan, and evaluate complex agency programs to ensure timely and efficient delivery of goods and services.
Serves as a special advisor to the Assistant Commissioner on division administrative initiatives and priorities
Provide high-level leadership to managerial, professional, and support staff; assign priorities, ensure appropriate staffing levels, and oversee training and professional development.
Oversee budget planning, procurement, contract management, and resource allocation for operational and investigative units, including analyzing division needs and preparing comprehensive funding packages for new-needs requests.
Liaise with internal OCME divisions, City agencies, including OMB and City Hall, law enforcement partners, healthcare institutions, and external stakeholders to ensure that requests for information are addressed in a manner that reflects the operational realities of the agency.
Oversee data management practices, reporting processes, and quality assurance initiatives to enhance operational efficiency and accuracy.
Prepare high-level reports, briefings, talking points, and other materials for executive leadership, budget hearings, and agency decision-making, providing clear administrative and analytical insight.
Leads high-priority special projects and division initiatives, ensuring clear deliverables and measurable outcomes
Assists in building dashboards and identifying technology needs to enhance operational efficiency
Supports coordination of internship programs, including onboarding, placement, and scheduling across division units
Schedules and coordinates calendars for the Assistant Commissioner and leads tours and informational briefings for city partners Works with division leadership to respond to constituent inquiries and manage external stakeholders, including funeral homes, healthcare facilities, and religious leaders
Maintain advanced proficiency in the use and parameters of the Financial Management System and perform routine assessment of operational modules to identify new system needs and recommend enhancements.
Maintains operational knowledge of disaster and continuity of operations plans for areas of responsibility.
Provide 24/7/365 availability to respond to urgent matters of the division and agency, including incidents and participation in the agency’s MESORT and disaster response and on-call schedule.
Attending operational meetings as representative for area of responsibility and collaborates with other directors to facilitate and enhance operations across the division.
Develop and Implement measures for quality assurance and control.
Other duties as assigned.