Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Chillicothe, OH

4d•Onsite

About The Position

This role is for Non-US Accredited Foreign Graduates who have successfully passed the FPGEE and TOEFL. The program offers challenging opportunities to learn and grow professionally within a culture of continuous improvement, aiming to change healthcare for the better. As an intern, you will be immersed in delivering CVS Health's purpose of increasing access, lowering costs, and improving quality of care. You will complete a mixed modality learning plan, utilizing your pharmacy knowledge and skills to develop expertise in diverse patient care, practice management, leadership, and education. The internship must be successfully completed within 18 months, preparing you to pass all required Pharmacist licensure exams within 120 days of completing US Internship hours. Under the direct supervision of a licensed Pharmacist, you will play a critical role in ensuring a safe and effective Retail Pharmacy work environment, delivering exceptional care to each patient. This includes responsibilities in patient safety, pharmacy professional practice, regulatory requirements, quality assurance, customer service, inventory management, and workflow management (excluding final prescription verification). A key component is keeping customers and patients healthy through patient care programs. You will lead with empathy, support your Pharmacy Manager in developing staff, identify business opportunities, adapt to change, seek growth and collaboration, align others around the company's purpose, and facilitate a team culture.

Requirements

Foreign Graduate from a Non-US Accredited college or school of pharmacy prior to beginning Non-US Accredited Foreign Graduate Training Program at CVS
Pharmacist licensure in the state in which the position is based within 120 days of completion of US Intern hours.
Failure to complete required US Intern hours within 18 months or obtain Pharmacist licensure as prescribed will result in the colleague being removed from role and separation of employment.
Strong communication and presentation skills
Results Orientation
Colleague Engagement
Active Listening
Customer and Community Engagement
Consumer Behavior
Negotiation and Conflict Resolution
Patient Counseling
Emotional Intelligence
Time Management
Digital Literacy
Regular and predictable attendance including nights and weekends
Ability to complete any additional tasks as directed by supervisor or manager
Ability to complete all required training and obtain required licensure (if applicable) within guidelines
Lift and exert up to 20 lbs. of force occasionally, up to 10 lbs. of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting
High School Diploma or General Equivalent Development (GED)
Doctorate (PharmD) or equivalent Pharmacist degree from a Non-US accredited school of pharmacy
Active Pharmacy Intern license in state where district is located
0 to 3 years of prior relevant work experience

Nice To Haves

Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, etc.)
Eligibility to immunize
3 to 5 years of prior relevant work experience

Responsibilities

Patient Safety
Pharmacy Professional Practice
Regulatory Requirements
Quality Assurance
Customer Service
Inventory Management
Workflow Management (excluding final prescription verification)
Keeping customers and patients healthy through adoption and management of patient care programs
Leading with Heart – displaying empathy and compassion
Supporting the Pharmacy manager in motivating, inspiring, and developing Pharmacy Support Staff
Identifying critical business opportunities and meaningful solutions to drive growth and improve performance
Adapting to change and adjusting plans to thrive in a dynamic community healthcare setting
Seeking new ways to grow, collaborate with others, and deliver better outcomes
Aligning others around the company purpose
Facilitating a ‘team’ culture that promotes caring, energy, enthusiasm, and pride
Applying acquired knowledge to help drive healthy outcomes
Greeting each customer in a courteous and professional manner
Assisting all pharmacy and front store customers with their questions and concerns
Answering the telephone with a warm and friendly greeting
Requesting additional help and working with others to find solutions
Removing obstacles to make customers’ experiences easier
Performing approved register transactions
Engaging with customers and seeking ways to create heartfelt, personalized moments
Maintaining customer/patient confidentiality according to HIPAA and company standards
Communicating with customer/patient while protecting their confidential drug information
Complying with all federal and state laws, rules, and regulations
Complying with all CVS policy and standard operations procedures (SOPs)
Meeting requirements for state and federal licensure within an appropriate timeframe
Adhering to CVS workflow and ensuring standards are maintained
Processing prescriptions including translation of SIG codes, product selection, counting and measuring drugs, capping, and uncapping vials and bottles; labeling all prescriptions
Resolving third party rejections and completing any manual claim forms
Performing all prescription pick-up procedures
Accessing, inputting and retrieving any necessary information to/from the workstation
Maintaining in-stock by ensuring all inventory management policies and procedures are followed
Assisting with putting away drug orders (except Clls) as permitted by law
Delivering additional health care services as allowable by state regulation, individual certification, and as directed by pharmacy leadership team
Supporting supervising pharmacist in furtherance of dispensing drugs, reviewing prescriptions, and monitoring compliance
Offering to counsel and directing customer to pharmacist if necessary
Field any medical questions when appropriate
Communicating and interacting with all healthcare professionals to provide optimal care
Soliciting information on a customer’s medical history to give appropriate medical advice
Practicing and developing duties performed by pharmacists according to law
Communicating with Field Management and Corporate as needed
Participating in all required store operational meetings
Supporting maintaining a clean, organized, and professional pharmacy department
Supporting scheduling activities according to the needs of the business and workflow model
Coordinating/implementing the training and development of Pharmacy Support Staff
Recognizing others and celebrating success
Completing all required training programs
Immunizing once state regulations are met