Foreign Language Interpreter II

Alamance County Government•Alamance County, NC

2d•Onsite

About The Position

Within this position the employee will provide direct medical interpretation as well as written translation services for Alamance County Health Department programs which includes clinical, dental, environmental health and home visiting services.

Requirements

High school graduation and one year of experience in a health care or human services setting with demonstrated fluency in English and Spanish required.
Candidate must have the ability to proficiently read, write and interpret/translate in English and Spanish with effective communication skills including the ability to use proper grammar and correct spelling.
Considerable experience in dealing with the public, both in person and on the phone in required.
Prior computer skills experience with Microsoft Windows.
Possession of a NC valid driver's license and access to a personal vehicle.

Nice To Haves

Graduation from a four-year college or university or completion of a two-year community college interpreter program, and/or certification of CHI or CMI.

Responsibilities

Interprets for interaction/communication between Spanish-speaking clients and English-speaking staff.
Assists nutritionists, nurses, physicians, advanced practice providers, social workers, clerical and other agency staff with interpreting/translating health histories (includes interpreting/translating confidential medical terminology).
Presents medical problems, personal data, counseling, health education instructions and materials for Spanish-speaking clients, either in clinical, patient home or work settings.
Works with agency staff in the organization and implementation of special events such as health fairs, vaccination programs, etc. that provide outreach to Spanish speaking communities.
Provides education and/or classes for clients and staff, orally and/or in writing, to meet agency and patient care needs.
Assists in research studies and be the lead for working with Spanish population.
Represents the Health Department on community planning groups that work with the Spanish speaking population and serve as a referral source when appropriate.
Cross trains to assist coverage of other agency duties which may include but is not limited to patient registration/check in, finance, patient appointment scheduling, medical records and staffing the information booth.
Interpreters may also assist with clinic flow, answering phones, faxing, copying, performing patient reminder calls, entering patient information into the computer, maintaining patient educational materials and assisting with clinic room supplies.
Assists as needed with agency emergency response efforts, communicable disease outbreak investigations and emergency shelter coverage.