Forecast & Analysis Consultant

Elevance Health•Indianapolis, IN

1d•Hybrid

About The Position

The Forecast & Analysis Consultant is responsible for coordinating and managing all reporting, analysis and forecasting processes. The Forecasting & Analysis Consultant is responsible for developing and maintaining a 6–36-month demand and workforce forecasts for FEP operations. This role partners closely with the Workforce Management (WFM) team, Operations, Comprehensive Health Management, and the Data & Reporting Analytics team to provide forward-looking insights that enable proactive staffing, budgeting, and capacity planning. Build predictive and scenario-based models to assess demand variability and risk.

Requirements

Requires BA/BS degree in business or related field; a minimum of 5 years of progressively responsible experience in data collection, analysis and reporting; or any combination of education and experience, which would provide an equivalent background.

Nice To Haves

Experience with Workforce management tools (e.g., NICE, Verint, Aspect, or similar), BI tools (Power BI, Tableau)
SQL, Python, or R preferred
Knowledge of the health care industry preferred

Responsibilities

Monitors forecast accuracy and continuously refine models using variance analysis.
Translates volume forecasts into headcount, FTE, and skill-mix requirements.
Partners within WFM to align long-range forecasts with short-term scheduling and intraday management.
Supports hiring, backfill, cross-training, and redeployment strategies.
Responsible for coordinating and managing all WFM analysis and forecasting processes.
Assures quality and integrity of the data collected and data insights shared with the business.
Provides expertise to lower-level consultants on the analysis of business needs to determine optimal means of meeting those needs.
Provides data-driven insights to inform strategic initiatives, growth planning, and operational changes.
Quantifies workforce impacts of new programs, regulatory changes, or benefit design shifts.
Manages ROI Analysis of initiatives impacting workflow and productivity
Presents forecasts, assumptions, and risks to operational and executive leadership.
Creates clear, executive-level summaries and consults on dashboard development
Serves as liaison for the FEP WFM forecast processes and the annual operating plan.
Ensures that forecasting methodologies are aligned with business targets and operating plans are consistent with corporate objectives.