Ford Technician

Richmond Ford West•Glen Allen, VA

16h•Onsite

About The Position

Ford/Lincoln Technician needed for a brand new service shop opening in April 2025. We are a family-owned business, voted among Richmond's Best Places to Work and the Most Awarded Dealer in Richmond, receiving the President's Award again in 2024. We offer competitive pay ranges based on experience and productivity, with opportunities for growth and advancement. Our team is professional, supportive, and focused on individual success, providing a dynamic environment for technicians to develop their skills and careers.

Requirements

5+ Years of Ford Service Technician experience preferred
Ford specific diagnostic testing experience preferred
Broad knowledge of new vehicle technologies
Excellent customer service skills
Basic computer skills
Positive, friendly attitude, enjoys having fun
Enjoy working in a dynamic environment
Ability to collaborate effectively
Ability to learn new technology, repair and service procedures
Able to operate electronic diagnostic equipment IDS/FDRS
Minimum high school diploma or GED equivalent required
Valid driver's license
Ability to pass a background check

Nice To Haves

Ambitious, hardworking, and seeking advancement

Responsibilities

Perform work specified on the repair order with efficiency and following dealership policies and procedures
Test-drive vehicles, verifying work and proper operation of systems, utilizing diagnostic tools and special service equipment
Diagnose, maintain, and repair vehicle automotive systems, including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
Communicate directly with the Service Advisor so that customers are well-informed of any additional services needed
Utilize Internal Escalation Process during difficult repairs
Provide an estimate of the time needed for additional repairs
Executing repairs under warranty to manufacturer specifications
Grow your Skills while being Part of a Productive and Professional Shop

Benefits

401K Retirement Plan, 40% Match
Up to 19 Days Paid Time Off
Relocation Assistance Plan
Low Cost Individual Health Care
Recently Renovated Shop/State of the Art Equipment
Electronic Parts Request and Delivery
Largest Parts Department in Virginia
Longevity -AND- Production Bonuses, plus participation in Ford's top tech rewards program
Growth/advancement opportunities
Ability To Mentor and Work with Other Techs/Schools
Training and Tuition Reimbursement
Air-Conditioned Shops