Food Unit Lead (Full Time And Part Time)

Compass Group • Gilbert, AZ

13h • Onsite

About The Position

This role coordinates the activities of other food-service employees and is responsible for creating an enjoyable dining experience for customers, staff, and visitors. The position involves overseeing and participating in food and beverage preparation and service, menu planning, ensuring efficient meal service, and responding to customer feedback. The Food Unit Lead also trains employees, determines work procedures, prepares schedules, and manages workflow. This role requires accurate reporting, cash handling, ordering supplies, and maintaining sanitation and safety standards in accordance with company and government regulations. Employee selection, orientation, and training are also key responsibilities. The position may involve periods of unpaid temporary layoff during school breaks, but may also require year-round work depending on business needs.

Requirements

• Prior food service and/or customer service experience is preferred.

Responsibilities

• Provides quality customer service by providing one-on-one attention to detail.
• Oversees and participates in the preparation and service of food and beverage items in accordance with company standards for presentation, sanitation, safety and portion control.
• Helps plan menus.
• Ensures timely, efficient meal service; supervises serving of meals.
• Responds to customer complaints in person at the time of the complaint and via email for electronic complaints.
• Trains employees; assigns and coordinates work of employees to promote efficiency and excellence in food and service.
• Determines work procedures, prepares work schedules and expedites work flow.
• Uses proper systems for completion of required daily/weekly/monthly reports such as inventory-cash reports-production records, payroll and time- keeping.
• Responsible for proper cash handling as established by the Food Accounting Manual (deposits - petty cash - change funds).
• Orders food and other necessary supplies from approved sources or purveyors.
• Directs and participates in the overall sanitation and safety of the facility and employees in accordance with company standards and government regulations.
• Develops sanitation schedule and ensures food-service employees adhere to the schedule for cleaning of kitchen and dining area and washing of kitchen utensils and equipment.
• Issues written and oral instructions.
• Help select and orient employees; oversees staff training in areas of responsibility.
• Performs other duties as assigned.

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed