Food Unit Lead (Full Time)

Compass Group CareersBoise, ID
Onsite

About The Position

This is a full-time Food Unit Lead position at Boise State University, located at Cafe 32. The role involves coordinating food-service employees, ensuring a positive dining experience, and overseeing food preparation and service. The position requires a commitment to quality customer service, adherence to company standards for presentation, sanitation, safety, and portion control. The Food Unit Lead will also be responsible for training staff, managing work schedules, handling reports, cash handling, ordering supplies, and maintaining facility sanitation and safety.

Requirements

  • 1+ years of experience in retail leadership/supervisory hospitality roles.

Responsibilities

  • Provides quality customer service by providing one-on-one attention to detail.
  • Oversees and participates in the preparation and service of food and beverage items in accordance with company standards for presentation, sanitation, safety and portion control.
  • Helps plan menus.
  • Ensures timely, efficient meal service; supervises serving of meals.
  • Responds to customer complaints in person at the time of the complaint and via email for electronic complaints.
  • Trains employees; assigns and coordinates work of employees to promote efficiency and excellence in food and service.
  • Determines work procedures, prepares work schedules and expedites work flow.
  • Uses proper systems for completion of required daily/weekly/monthly reports such as inventory-cash reports-production records, payroll and time- keeping.
  • Responsible for proper cash handling as established by the Food Accounting Manual (deposits - petty cash - change funds).
  • Orders food and other necessary supplies from approved sources or purveyors.
  • Directs and participates in the overall sanitation and safety of the facility and employees in accordance with company standards and government regulations.
  • Develops sanitation schedule and ensures food-service employees adhere to the schedule for cleaning of kitchen and dining area and washing of kitchen utensils and equipment.
  • Issues written and oral instructions.
  • Help select and orient employees; oversees staff training in areas of responsibility.
  • Performs other duties as assigned.

Benefits

  • Opportunities for Training and Development
  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
  • Medical
  • Dental
  • Vision
  • Life Insurance/AD
  • Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
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