Food Unit Lead (Full Time And Part Time)

Compass Group•Rock Hill, SC

6d•Onsite

About The Position

This position coordinates the activities of other food-service employees to create an enjoyable dining experience for customers, staff, and visitors. The role involves providing quality customer service, overseeing food and beverage preparation and service, and ensuring adherence to company standards for presentation, sanitation, safety, and portion control. The Food Unit Lead also assists with menu planning, supervises meal service, handles customer complaints, trains employees, and manages work schedules and workflow to promote efficiency and excellence.

Requirements

Prior food service experience is required.

Responsibilities

Provides quality customer service by providing one-on-one attention to detail.
Oversees and participates in the preparation and service of food and beverage items in accordance with company standards for presentation, sanitation, safety and portion control.
Helps plan menus.
Ensures timely, efficient meal service; supervises serving of meals.
Responds to customer complaints in person at the time of the complaint and via email for electronic complaints.
Trains employees; assigns and coordinates work of employees to promote efficiency and excellence in food and service.
Determines work procedures, prepares work schedules and expedites work flow.
Uses proper systems for completion of required daily/weekly/monthly reports such as inventory-cash reports-production records, payroll and time-keeping.
Responsible for proper cash handling as established by the Food Accounting Manual (deposits - petty cash - change funds).
Orders food and other necessary supplies from approved sources or purveyors.
Directs and participates in the overall sanitation and safety of the facility and employees in accordance with company standards and government regulations.
Develops sanitation schedule and ensures food-service employees adhere to the schedule for cleaning of kitchen and dining area and washing of kitchen utensils and equipment.
Issues written and oral instructions.
Help select and orient employees; oversees staff training in areas of responsibility.
Performs other duties as assigned.

Benefits

Opportunities for Training and Development
Retirement Plan
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Medical
Dental
Vision
Life Insurance/AD
Disability Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)