FOOD SVC WORKER - Concessions - FedExForum

Compass Group • Memphis, TN

1d • Onsite

About The Position

The Concessions Counter/Stand Worker/Runner is responsible for bringing the order to the cashier to handle to the guest. The stand worker should be comfortable approaching guests to offer services and sell products. In addition, the stand worker must be willing to help fellow co-workers complete tasks.

Requirements

• Desire to gain experience and work in the foodservice or hospitality industry.
• Ability to interact with high profile guests and remain professional and dedicated to providing exceptional experience.
• Ability to communicate effectively by speaking and comprehending English, with the ability to problem solve and make decisions with little guidance.

Nice To Haves

• An outgoing personality is preferred.

Responsibilities

• Handles credit card transactions using the Point of System service on occasion.
• Function on handling the food/order ticket and bringing food to cashier.
• Responds to guest’s needs and requests, effectively using suggestive and upselling techniques, and maintains service areas.
• Completes steps of service to ensure utmost guest satisfaction.
• Understands and can describe menu offerings, packaging/presentation and pricing.
• Responds to guest needs and requests.
• Employs good safety and sanitation practices.
• Follows cash handling and tip reporting guidelines.
• Adheres to Levy Company guidelines as stated in team member training manual and employee handbook.
• Thoroughly completes all station set-up and breakdown responsibilities.
• Communicates guest issues to management.
• Follows responsible alcohol service policies.
• Practices proper product control and handling of all inventory and equipment.
• Stand for long periods of time and be able to actively engage physically with guests.
• Must be able to reach with hands and arms for one-third to two-thirds or more of the designated shift.
• Ability to stand, walk, stoop, kneel, crouch or crawl.
• React with physical and mental alertness in emergency situations.
• Demonstrate physical stamina and agility required to be mobile for long periods throughout the day.
• Lift/move materials and equipment up to 50 pounds.
• Move from sitting to standing position easily and quickly.

Benefits

• Instapay (early access to your wages)
• high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed