Food Shelf Mobile Logistics Leader

IOCP•Plymouth, MN

2d•Onsite

About The Position

IOCP is developing a mobile food shelf program and is seeking a Food Shelf Mobile Logistics Leader to help develop this program. This role involves managing the mobile food shelf program, preparing for events, transporting supplies, leading volunteers in setup and distribution, managing tear down and data recording, and keeping policies up to date. The position also requires supporting other food shelf processes, including inventory preparation, distribution, and home delivery, and understanding key food shelf systems and Excel tools. Additionally, the role involves welcoming, directing, supporting, training, and coaching volunteers to ensure clients experience dignity and belonging.

Requirements

High school diploma or equivalent
Valid driver’s license with a safe driving record
3 years of experience providing exceptional customer services to diverse groups of people
Must be able to lift or move up to 50 pounds, utilize pallet jack, carts, and other warehouse equipment
Ability to drive cargo van and 16 foot box truck
Superior interpersonal skills with the ability to work with a variety of people and build trusting relationships
Strong technical skills with knowledge in the Microsoft Office Suite, including Word, Excel, and Outlook
Experience working with diverse communities and cultures
Ability to work collaboratively in a team environment with staff and volunteers; strong team player
Excellent communication skills, both written and verbal
Strong leadership and problem-solving skills
Timely and reliable
Ability to work independently; be self-directed with strong execution and follow through
Ability to juggle multiple priorities in a timely manner
Flexible and adaptable, able to fill in as needed

Nice To Haves

Experience working in a human services setting
Experience working in a food shelf
Inventory and/or warehouse management in a food service setting
Experience in food service, grocery or food delivery setting
Bi-lingual in English and Spanish, Somali or Russian

Responsibilities

Prepare for mobile food shelf events by ensuring adequate inventory, supplies, coolers, and equipment are organized and ready to support.
Transport food, signage, coolers, and supplies to each shopping location leveraging volunteers.
Lead volunteer effort to set up and merchandise community-rooms to support an efficient and welcoming client check-in and shopping experience.
Manage food distribution and volunteers at mobile food shelf events, overseeing guest intake, product replenishment, and responding to guest questions and concerns.
Manage tear down of mobile events and accurately record pounds distributed and families served in system.
Keep mobile food shelf policies and procedures up to date.
Ensure that all safety and security procedures are followed.
Document learnings to support improvement and program growth.
Be knowledgeable and understand key food shelf processes (inventory prep, distribution, home delivery) for coverage and team support purposes.
Be knowledgeable and understand key food shelf systems and excel tools (inventory prep, distribution, home delivery) for coverage and team support purposes.
Welcome volunteers; meet to provide direction for the shift and assign volunteer responsibilities.
Support, train and coach volunteers on how to work with clients so they experience dignity and belonging when using the food shelf.