Food Service Worker

Advocate Health•Chicago, IL
•$19 - $28•Onsite

About The Position

The Food Service Worker prepares food service lines and patient tray lines, serves customers, assembles patient trays and nourishments, delivers routine food orders and food carts to nursing units, and requisitions and stores supplies. The role also includes cleaning and maintaining assigned areas, collecting and disposing of trash and recyclables, completing floor care, working in the dishroom, and collecting menus for processing. The position follows sanitation and HACCP standards and communicates with customers, the Coordinator, and the Diet Office about service requests and customer needs. Training on the job takes approximately 2–3 weeks. The schedule is primarily 4 p.m.–8 p.m.; the worker must be willing to wash pots and pans in a three-compartment sink and work weekends.

Requirements

  • Ability to prepare service lines for meal service and serve customers.
  • Ability to deliver routine food orders, including food carts, to nursing units.
  • Ability to assemble patient nourishments.
  • Ability to requisition supplies and clean and maintain assigned areas.
  • Ability to follow instructions easily.
  • Ability to communicate and respond to a phone.
  • Willingness to wash pots and pans in a three-compartment sink and work weekends.
  • Ability to lift up to 35 pounds without assistance; for lifts over 35 pounds, use lifting equipment or lift with at least one other associate when available.

Responsibilities

  • Prepare service lines for meal service and serve customers.
  • Prepare patient tray lines and assemble trays according to accuracy and time standards.
  • Deliver routine food orders, including food carts, to nursing units.
  • Assemble patient nourishments as ordered.
  • Requisition and store necessary supplies.
  • Clean and maintain assigned areas, including conference rooms.
  • Collect and dispose of trash, food waste, and recyclables from assigned areas; this may involve operating a compactor.
  • Complete daily floor care on hard surfaces as appropriate.
  • Work in the dishroom.
  • Collect menus as assigned and deliver them to the office for processing.
  • Follow sanitation and HACCP standards and maintain clean, organized work areas.
  • Communicate promptly with customers, the Coordinator, and the Diet Office about service requests, customer needs, expectations, and status.
  • Participate in department meetings, educational programs, and mandatory in-service training, including training on equipment operation and cleaning procedures.

Benefits

  • Paid time off programs.
  • Medical, dental, vision, life, and short- and long-term disability benefits.
  • Flexible Spending Accounts for eligible health care and dependent care expenses.
  • Adoption assistance and paid parental leave.
  • Defined contribution retirement plans with employer match and other financial wellness programs.
  • Educational Assistance Program.
  • Career development programs.
  • Premium pay such as shift and on-call pay, based on role.
  • Incentive pay for select positions.
  • Opportunity for annual performance-based increases.
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