Food Service Worker

Banner Health•Mesa, AZ
•Onsite

About The Position

This position works as a member of the food service team in one or more areas, including cleaning, food preparation, patient trayline, or the retail café. It provides service and assistance to patients, staff, and other customers in accordance with established dietary and retail café policies and procedures. The role also performs cashiering and customer service duties in retail areas to support accurate revenue collection and a high-quality customer experience. The position is based at Banner Baywood Medical Center in Mesa, Arizona. The schedule varies, with hours between 6 a.m. and 9 p.m. The hospital is a 342-bed facility serving the East Valley communities of metropolitan Phoenix.

Requirements

  • Ability to learn and follow established policies and procedures.
  • Ability to read and understand written and verbal instructions.
  • Ability to communicate effectively and provide customer service.
  • Ability to learn food-handling regulations and pass certification tests as required.
  • POS (cash register) skills when applicable.
  • Ability to follow a work routine with regular supervision and work quickly and correctly while maintaining customer-service and sanitation standards.
  • Ability to follow instructions and guidelines for using cleaning chemicals and to work in physical contact with them.
  • For Banner Staffing Services team members, a food handlers' card is required within 30 days of hire, except for BSS team members in Tucson and Colorado.
  • For employees at Banner Behavioral Health Hospital or Olive Branch Senior Center, an Arizona Fingerprint Clearance Card is required at hire and must be maintained during employment; an Arizona Criminal History Affidavit must be signed upon hire at Banner Behavioral Health Hospital.

Nice To Haves

  • Additional related education and/or experience preferred.

Responsibilities

  • Set up work stations and prepare assigned foods and nourishments in correct quantities, following procedures, portion controls, and food quality standards.
  • Maintain food presentation in accordance with standards.
  • Clean and sanitize dishes, flatware, trays, cups, glasses, cooking utensils, designated equipment, and kitchen areas; dispose of waste materials and monitor dish machine temperature.
  • Maintain food and supply par levels, order or restock items, rotate food stocks, and check expiration dates.
  • Check and record food and equipment temperatures according to procedures and report discrepancies to the supervisor.
  • May deliver meals, nourishments, late trays, or tube feedings to units and return excess nourishments as requested.
  • May assist with catering or special event service.
  • May handle cash-register transactions in the café, when applicable.
  • Provide service and assistance to patients, staff, and other customers while following work routines, instructions, sanitation standards, and cleaning-chemical guidelines.
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