Food Service Worker

Veterans Health Administration•Brockton, MA

6d•Onsite

About The Position

This full-time Food Service Worker position is in Nutrition & Food Service at the VA Boston Healthcare System, VISN 1, based at the Brockton VA Medical facility. The position works 40 hours per week and provides food service to patients and customers, with a focus on patient-centered care and customer service. The employee interacts daily with veterans to obtain menu selections. The schedule is Friday through Tuesday, 11:00 a.m. to 7:30 p.m., with Wednesdays and Thursdays off; the schedule may change. The selectee may be required to work at any VA Boston Healthcare System campus as needed. Relocation or recruitment incentives are not authorized. The work involves setting up and serving meals, preparing and portioning food, cleaning and maintaining kitchen and dining areas, washing dishes and equipment, receiving and storing supplies, and delivering meal trays. Physical work ranges from light to moderate effort and may include heavy tasks. The work is performed in kitchen areas that can be hot, humid, noisy, and subject to slippery floors. Workers are exposed to hot liquids, sharp blades, hot surfaces, and temperature changes from entering refrigerated or freezer units. This is a competitive-service position and is not in a bargaining unit. A one-year probationary period is required. Annual seasonal influenza vaccination is required for VA Health Care Personnel, unless an exemption is granted; employees with an exemption must wear a face mask.

Requirements

Demonstrate training or experience of sufficient scope and quality to perform the work; no specific length of training or experience is required.
Provide detailed resume descriptions supporting the knowledge, skills, and abilities needed to perform the duties.
Meet the position's screen-out element and demonstrate the job elements of dexterity and safety; interpreting instructions and specifications; materials; technical practices; using and maintaining tools and equipment; working without more than normal supervision; and work practices.
Be a U.S. citizen, unless appointment of a non-citizen is permitted under VA policy when qualified citizens cannot be recruited.
Be suitable for federal employment as determined by a background investigation.
Meet Selective Service registration requirements if male and born after December 31, 1959.
Complete the online onboarding process and provide acceptable identification and all required application documents.
Serve a one-year probationary period.
Receive annual seasonal influenza vaccination or obtain a medical or religious exemption; employees with an exemption must wear a face mask.
Be able to perform the stated physical demands, including continuous standing and walking; frequent stooping, reaching, pushing, pulling, and bending; lifting or moving up to 20 pounds unassisted and occasionally more than 40 pounds with assistance.

Responsibilities

Set up cafeteria lines, steam tables, dining room tables, and side service stands with hot and cold food items.
Serve food cafeteria-style in uniform portions to customers and patients.
Break down and clean assigned areas after meals and return food to the kitchen.
Set up dining room tables, place food and beverages, and replenish items as needed.
Return soiled trays and dishes to the dish room after meals.
Deliver meal trays to patients' bedsides.
Brew coffee according to the number of servings required.
Prepare fresh fruit or green salads in quantity, using prepared dressings and standard serving portions.
Apportion food items into standard serving sizes using appropriate utensils and containers.
Make cold sandwiches with prepared ingredients and pack box lunches.
Work in kitchen functional areas such as food preparation, dish and pot washing, storage and receiving, and the serving line.
Sort, wash, peel, and cut fresh fruits and vegetables.
Operate and break down equipment.
Perform heavy-duty cleaning throughout food service and related areas.
Separate food waste and trash from dishes, glasses, and silverware in the dishwashing area.
Remove inspection doors, strainer pans, screens, and spray arms for preventive maintenance of the dish machine.
Unload delivery trucks and store sanitized dishes, glasses, and silverware.
Scrape, soak, scour, and scrub heavier cooking utensils.
Move heavy garbage cans when collecting and transferring trash to the disposal area.
Interact with veterans daily to obtain menu selections and provide patient-centered care and customer service.
Perform other duties as assigned.