Food Service Worker

Veterans Health Administration•Brockton, MA
•Onsite

About The Position

This full-time Food Service Worker position is within Nutrition & Food Service at the VA Boston Healthcare System, VISN 1, based at the Brockton VA Medical facility. The position provides food service and patient-centered customer service, including daily interaction with veterans to obtain menu selections. The employee may be required to work at any VA Boston Healthcare System campus as needed. The schedule is 40 hours per week, Wednesday through Sunday, 6:00 a.m. to 2:30 p.m., with Monday and Tuesday off; the schedule is subject to change. The employee works in one or more kitchen functional areas, including food preparation, dish and pot washing, storage and receiving, and the serving line. Work involves preparing, serving, portioning, and delivering food; setting up and cleaning service areas; operating and maintaining equipment; and handling supplies, dishes, and waste. The work requires light to moderate physical effort, with some heavy tasks, and takes place in hot, humid, noisy kitchen areas with potential exposure to slippery floors, hot liquids, sharp blades, hot surfaces, and temperature changes in refrigeration or freezer units.

Requirements

  • Must be a U.S. citizen.
  • Must meet the screening requirement by demonstrating training or experience of sufficient scope and quality to perform the work; no specific length of training or experience is required.
  • Resume must provide detailed evidence of the knowledge, skills, and abilities to perform the duties.
  • Must demonstrate the applicable job elements: dexterity and safety; interpreting instructions and specifications; materials; technical practices; using and maintaining tools and equipment; working without more than normal supervision; and work practices.
  • Subject to a background/security investigation.
  • Selective Service registration is required for males born after December 31, 1959.
  • Must complete the required online onboarding process and provide acceptable identification for pre-employment requirements.
  • Must participate in the VA seasonal influenza vaccination program or obtain an exemption for medical or religious reasons; employees with an exemption must wear a face mask.
  • Must serve a one-year probationary period.
  • Must be able to perform the physical requirements described, including continuous standing and walking; frequent stooping, reaching, pushing, pulling, and bending; frequently lifting or moving up to 20 pounds unassisted; and occasionally moving more than 40 pounds with assistance.

Responsibilities

  • Set up cafeteria lines, steam tables, dining room tables, and side service stands with hot and cold food items.
  • Serve food cafeteria style, placing uniform portions on customers' or patients' plates.
  • Break down and clean the assigned area after meals and return food to the kitchen.
  • Set up dining room tables, place food and beverages on tables, and replenish items as necessary.
  • Return soiled trays and dishes to the dish room after meals.
  • Deliver meal trays to patients' bedsides.
  • Brew coffee according to the number of servings required.
  • Assemble and toss fresh fruit or green salads in quantity using prepared dressings, and portion them into standard serving sizes.
  • Apportion other food items into standard serving sizes using proper utensils and containers.
  • Make cold sandwiches using prepared ingredients and pack box lunches.
  • Work in one or more kitchen functional areas, including food preparation, dish and pot washing, dry and refrigerated storage and receiving, and the serving line.
  • Sort, wash, peel, and cut fresh fruits and vegetables.
  • Operate and break down equipment.
  • Perform heavy-duty cleaning tasks throughout food service and related areas.
  • Separate food waste and trash from dishes, glasses, and silverware in the dishwashing area.
  • Remove inspection doors, strainer pans, screens, and spray arms for preventive maintenance of the dish machine.
  • Unload delivery trucks.
  • Store sanitized dishes, glasses, and silverware.
  • Scrape, soak, scour, and scrub heavier cooking utensils.
  • Move heavy garbage cans when collecting and transferring trash from the work area to the disposal area.
  • Interact daily with veterans to obtain menu selections and provide patient-centered care and customer service.
  • Perform other duties as assigned.

Benefits

  • Federal employee benefits are available, with eligibility depending on the position and employment status. Newly appointed federal employees may request consideration of credit for job-related non-federal experience or active-duty uniformed military service when determining annual leave accrual; approval is not guaranteed.
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