Food Service Worker

AramarkToronto, ON

About The Position

The Food Service Worker serves a variety of essential back of the house and front of house Food & Beverage (F&B) roles, including providing excellent customer service by ensuring a positive dining experience and responding promptly to guest needs. The F&B Food Service Worker is required to maintain a safe, sanitary work environment and to gain extensive knowledge of the proper use and cleaning techniques for kitchen equipment.

Requirements

  • Food Service Certificate as needed
  • Sufficient education or training to read, write, and follow verbal and written instructions
  • Be able to work quickly and concisely under pressure

Responsibilities

  • Provide friendly, responsive, and efficient customer service by assisting guests, addressing inquiries, and contributing to a positive dining experience.
  • Proactively anticipate customer needs, handle concerns professionally, and ensure all interactions reflect a welcoming and respectful environment.
  • Monitor and accurately record food and equipment temperatures at regular intervals to ensure compliance with food safety standards and prevent contamination or spoilage.
  • Maintain a clean, organized, and safe working environment at all times, including sanitizing surfaces and completing scheduled cleaning tasks.
  • Participate in all required in-house training sessions and complete assigned online modules to stay current with company standards, safety procedures, and best practices.
  • Uphold high standards of personal hygiene, grooming, and uniform presentation in accordance with company policies to promote a professional image.
  • Follow, support, and actively promote the company’s health and safety policies, ensuring a safe environment for employees, customers, and visitors.
  • Adhere to company policies and procedures, assisting in their consistent implementation across daily operations.
  • Ensure all food safety regulations are strictly followed, including proper handling, preparation, and storage of food items.
  • Store all food items in accordance with food safety regulations, ensuring proper labeling, temperature control, and adherence to stock rotation practices (FIFO – First In, First Out).
  • Perform cleaning duties related to service areas, kitchen equipment, and dining or service furniture to maintain a sanitary and welcoming environment.
  • Prepare service areas and stations prior to meal periods, ensuring all supplies, utensils, and equipment are properly set up and ready for efficient service.
  • Ensure all food items, equipment, and supplies are properly cleaned, stored, and secured after service to maintain organization and safety.
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