Food Service Worker
About The Position
The Food Service Worker position at Advocate Illinois Masonic Medical Center, within the Food and Nutrition Department, is a full-time role offering benefits. This position requires a 40-hour work week with rotating weekend and holiday shifts, and various shift times including early mornings, days, and evenings. The primary responsibilities involve customer service, including informing customers of available services, assisting with requests, and reporting needs to the Coordinator and Diet Office. Key duties also encompass preparing and serving meals on service lines and patient tray lines, assembling and delivering food orders and patient nourishments, managing supplies through requisition and storage, and maintaining cleanliness in assigned areas such as conference rooms and the dishroom. The role includes trash collection, potentially operating a compactor, and daily floor care. Adherence to sanitation and HACCP standards is mandatory. The worker is expected to actively participate in educational programs, inservices, and department meetings, focusing on equipment operation and proper cleaning procedures.
Requirements
- 2-3 weeks of the job training
- Ability to prepare service line for meal service and service customers
- Ability to deliver routine food order to include food carts to nursing units
- Ability to assemble patient nourishment
- Ability to requisition supplies
- Ability to clean and maintain areas as assigned
- Ability to easily follow instructions
- Ability to communicate/respond to a phone
Responsibilities
- Informs customers of services available, assists customers with service requests, reports service request to the Support Center.
- Communicates with the Coordinator and Diet Office on a daily basis or more often as required.
- Reports specific customer’s needs, expectations and status with the Coordinator/Diet Office.
- Responds to all types of communications promptly (oral & written).
- Prepare service lines for meal service and services customers.
- Prepares patient tray line for meal service and assembles trays as assigned, according to accuracy and time standards.
- Delivers routine food orders to include food carts to the nursing units.
- Assembles patient nourishments as ordered.
- Requisitions and stores necessary supplies.
- Cleans and maintains areas as assigned; areas to include conference rooms.
- Collects and disposes of trash from areas, non-patient areas to include food waste and recyclables. This may require operating the compactor.
- Completes daily floor care as appropriate for hard surfaces.
- Works in the dishroom.
- Collects menus as assigned and delivers menus to the office for processing.
- Participates in educational programs, inservices and department meetings as an active team member.
- Follows sanitation and HACCP standards and maintains organization & cleanliness of work areas.
- Participation in self development by attending mandatory inservice and education programs appropriate to the goals and needs of the department.
- Attends inservice programs on equipment use and operation.
- Attends inservice programs on proper procedures for cleaning patient and non-patient areas.
- Attends all mandatory inservice programs.
Benefits
- Comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development
- Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
- Premium pay such as shift, on call, and more based on a teammate's job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
