Food Service Worker

Banner Health•Chandler, AZ
•Onsite

About The Position

The Food Service Worker is a member of the food service team and works in one or more assignments, including cleaning, food preparation, patient trayline service, or retail café support. The position provides service and assistance to patients, staff, and other customers in accordance with established dietary and retail café policies and procedures. Responsibilities may include preparing foods and nourishments, cleaning and sanitizing dishes, equipment, and kitchen areas, maintaining supplies and food stocks, monitoring and recording food and equipment temperatures, and delivering meals or nourishments to patient units. The role may also involve catering or special events and cash register transactions. The employee follows established procedures and guidelines, including instructions for the safe use of cleaning chemicals, works under regular supervision, and provides customer service while maintaining sanitation standards.

Requirements

  • Ability to learn and follow established policies and procedures.
  • Ability to read and understand written and verbal instructions.
  • Ability to communicate effectively and provide customer service.
  • Ability to learn food handling regulations and pass certification tests as required.
  • POS (cash register) skills when applicable.
  • Ability to work quickly and correctly under regular supervision while maintaining sanitation standards.
  • Ability to follow instructions and guidelines for cleaning chemicals and work in physical contact with them.
  • For Banner Staffing Services (BSS) team members, a food handlers' card is required within 30 days of hire, except for BSS team members in Tucson and Colorado.
  • Employees working at Banner Behavioral Health Hospital or Olive Branch Senior Center must possess an Arizona Fingerprint Clearance Card at hire and maintain it for the duration of employment. Banner Behavioral Health Hospital employees must sign an Arizona Criminal History Affidavit upon hire.

Nice To Haves

  • Prior experience in hospital food service and/or room service operations.
  • Additional related education and/or experience.

Responsibilities

  • Set up work stations and prepare assigned foods and nourishments in the correct quantities, following procedures, portion controls, and food quality and presentation standards.
  • Clean and sanitize dishes, flatware, trays, cups, glasses, cooking utensils, designated equipment, and kitchen areas; dispose of waste and monitor dish machine temperature.
  • Maintain par levels of foods and supplies, order or restock items, rotate food stocks, and check expiration dates.
  • Check and record food and equipment temperatures according to procedures and report discrepancies to the supervisor.
  • Deliver meals, nourishments, late trays, or tube feedings to units and return excess nourishments as requested.
  • Assist with catering or special event service.
  • Handle cash register transactions at the register or café when applicable.
  • Follow work routines, instructions, food handling guidelines, and cleaning chemical safety procedures while providing customer service and maintaining sanitation standards.
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