Food Service Worker
About The Position
The Food Service Worker performs duties that support service excellence, including courteous and prompt customer service, accurate food preparation, and effective setup and presentation of food service lines. The role requires cash-handling knowledge and the ability to use point-of-sale register hardware and software, along with working knowledge of food-service sanitation and food-safety guidelines. The Food Service Worker helps maintain a safe environment for team members and customers. The position provides meal service to retail customers, prepares and presents food and beverages, operates kitchen and cash-register equipment, and maintains clean service and preparation areas. The worker follows Food & Nutrition Services policies and procedures for food safety, sanitation, storage, labeling, and temperature control, and communicates with teammates and management to support timely and accurate service.
Requirements
- High School Diploma or GED.
- Food Handlers Card or Food Protection Manager certification within 30 days.
- Allergen Awareness Certification within 180 days.
Nice To Haves
- One year of food-service experience in retail and/or food preparation.
Responsibilities
- Provide consistent, high-quality meal service to retail customers.
- Set up, replenish, and break down service lines and stations according to department policies and procedures.
- Assist team members with tasks and customer service, and communicate with the kitchen team to help avoid service delays.
- Operate the POS cash register, count the register accurately, make bank deposits, and follow cash-handling procedures.
- Provide attentive customer service and support positive teamwork to deliver seamless, timely, and accurate meal service.
- Perform basic food preparation, including receiving, storing, preparing, holding, and chilling food items; use weights and volume measurements; and prepare items such as sliced lunch meat, chopped produce, salads, sandwiches, short-order grill items, specialty pizzas, and hot or cold specialty beverages.
- Serve in retail locations using appropriate food presentation, portion control, and plating techniques.
- Operate kitchen equipment and properly clean and sanitize equipment.
- Maintain cleanliness in food preparation, service, and customer retail areas.
- Follow food-safety, infection-control, sanitation, temperature, quality, and storage requirements, including First-in/First-out practices and product labeling and dating; alert management to discrepancies.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
