Food Service Worker Leader

Veterans Health Administration•Spokane, WA
•Onsite

About The Position

This position is in Nutrition & Food Service at the VA Medical Center in Spokane. The employee performs food service operations and leads employees in food handling, preparation, storage, and delivery. Duties include coordinating production and service areas, providing training, conducting safety and sanitation checks, and ensuring meal trays are correctly prepared and delivered. The role also performs food service work such as setting up service stations, serving food, delivering patient trays, preparing nourishments, assisting cooks, and cleaning food service areas. The work involves light to moderate physical effort, with occasional heavy tasks such as scrubbing large cooking utensils and moving heavy carts. Employees may sit, stand, and walk continuously and frequently stoop, reach, push, pull, bend, and lift. The work takes place in kitchen areas that can be hot, humid, and noisy, with risks from slippery floors, hot liquids and surfaces, sharp blades, temperature changes, and possible exposure to contagious diseases.

Requirements

  • Evidence of training or experience sufficient in scope and quality to demonstrate the ability to perform the work; no specific length of training or experience is required.
  • Ability to meet the position's physical requirements, subject to physical evaluation.
  • U.S. citizenship, except that non-citizens may be appointed when qualified citizens cannot be recruited in accordance with VA policy.
  • Suitability for Federal employment, determined by a background investigation.
  • Selective Service registration for males born after December 31, 1959.
  • Completion of the required online onboarding and application requirements.
  • Successful completion of a one-year probationary period, including written certification for continued employment.
  • Applicants tentatively selected for a testing-designated VA position must submit to urinalysis before appointment; refusal results in denial of employment.

Responsibilities

  • Lead activities in production and service areas.
  • Review daily work assignments and adjust them as needed.
  • Communicate work instructions and information to employees.
  • Relay problems or events to supervisors and managers.
  • Train lower-graded food service workers and document training.
  • Complete safety and sanitation inspection checks.
  • Ensure food production and service areas are properly set up.
  • Perform final checks of trays for proper temperature and accuracy against tray tickets.
  • Observe employee work and provide feedback to supervisors.
  • Participate in performance improvement programs and document quality improvement data.
  • Set up tray-line stations with correct supplies and food items.
  • Serve food cafeteria-style and break down and clean assigned stations.
  • Set up dining room tables for service.
  • Deliver meal trays to patients' bedsides and report comments or complaints to a supervisor or dietitian.
  • Prepare individual and bulk nourishments and supplemental foods and beverages.
  • Determine ingredient quantities and convert between metric and standard measurement systems.
  • Perform heavy-duty cleaning throughout food service areas.
  • Assist cooks with food preparation.
  • Perform other related duties as assigned.

Benefits

  • Comprehensive federal employee benefits package; specific benefits depend on position eligibility.
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