Food Service Worker Lead

Veterans Health Administration•Charleston, SC
•Onsite

About The Position

This position is located within the Nutrition & Food Service at the Ralph H. Johnson VA Medical Center in Charleston, South Carolina. The primary purpose of this position is to perform and lead employees in food service operations including food handling, preparation, storage and delivery.

Requirements

  • U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • Suitable for Federal employment, determined by a background investigation
  • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
  • Selective Services Registration is required for males born after 12/31/1959
  • Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Complete all application requirements detailed in the "Required Documents" section of this announcement.
  • As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position.
  • Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume.
  • Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards.
  • Dexterity and Safety
  • Food Service Lead or Supervise
  • Technical Competence Without more than normal supervision
  • Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
  • You will receive credit for all qualifying experience, including volunteer experience.
  • Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Nice To Haves

  • The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies.
  • To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job.

Responsibilities

  • Leads the activities of the production and service areas
  • Reviews daily work assignments and makes adjustments accordingly
  • Communicates instructions and information to employees concerning work to be accomplished
  • Relays any problems and/or events to supervisors and managers
  • Provides on the job training to lower graded food service workers and documents training
  • Completes safety and sanitation inspection checks
  • Ensures food production and service areas are properly set up
  • Performs final check of trays for proper temperature and accuracy as indicated on tray ticket
  • Observes work performance of employees and provides feedback to supervisors
  • Participates in performance improvement programs and documents quality improvement data
  • Performs other related duties as assigned.
  • Sets up tray line station with correct supplies and food items
  • Breaks down and cleans assigned station
  • Delivers meal trays to patients' bedside and reports comments and/or complaints to supervisor or dietitian
  • Prepares individual and bulk nourishments and supplemental foods/beverages
  • Determines the quantities of ingredients needed
  • Performs heavy duty cleaning tasks throughout food service areas
  • Provides assistance to cooks in the food preparation areas
  • Performs other related duties as assigned.

Benefits

  • A career with the U.S. government provides employees with a comprehensive benefits package.
  • As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
  • Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
  • Contact the hiring agency for more information on the specific benefits offered.
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