Food Service Worker II

Mass General BrighamBoston, MA
$18 - $24Onsite

About The Position

Provide high-quality food service in a variety of cafeteria and kitchen environments by preparing, assembling, and serving meals. Support efficient daily operations while maintaining strong standards of food safety, cleanliness, and customer service.

Requirements

  • Knowledge of supplies, equipment, and/or services ordering and inventory control.
  • Ability to follow routine verbal and written instructions.
  • Ability to read and write.
  • Ability to understand and follow safety procedures.
  • Ability to safely use cleaning equipment and supplies.
  • Ability to lift and manipulate heavy objects.
  • Knowledge of food service lines set-up and temperature requirements.
  • Skill in cooking and preparing a variety of foods.
  • Knowledge of food preparation and presentation methods, techniques, and quality standards.
  • High School Diploma or equivalent required
  • 2–3 years of food service experience required

Responsibilities

  • Set up food service areas, equipment, and utensils according to operational needs; prepare stations for daily service and verify food temperatures
  • Transport food and supplies from kitchen, bakery, or prep areas to serving locations using carts or manual handling
  • Set up and maintain hot and cold food lines, beverage stations, and dessert areas, ensuring proper equipment use and temperature control
  • Prepare or assist with a variety of food items, including hot meals, vegetables, salads, sandwiches, beverages, and simple baked goods
  • Serve food to customers from counters or steam tables, ensuring proper portions, presentation, and adherence to service guidelines
  • Restock food, dishes, utensils, and supplies at service stations to maintain smooth operations
  • Monitor daily operations, identifying issues with food quality, supplies, or equipment; remove and report any spoiled or defective items
  • Clean and maintain all assigned work areas, including floors, equipment, cookware, utensils, and service ware
  • Dispose of trash and waste in designated containers in accordance with sanitation standards

Benefits

  • Comprehensive benefits
  • Career advancement opportunities
  • Differentials
  • Premiums
  • Bonuses as applicable
  • Recognition programs
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