Food Service Worker II

QUEST FOOD MANAGEMENT SERVICES LLCWest Chicago, IL

About The Position

The Food Service Worker II plays a vital role in ensuring the efficient and hygienic preparation and service of food products within a retail trade environment. This position is responsible for maintaining high standards of food safety, quality, and customer service to enhance the overall customer experience. The role involves collaborating with team members to manage inventory, prepare food items according to established recipes and guidelines, and maintain cleanliness in all food preparation and service areas. The Food Service Worker II also supports compliance with health regulations and company policies, contributing to a safe and welcoming environment for both customers and staff. Ultimately, this position is key to delivering consistent, high-quality food service that meets the expectations of a diverse customer base across the United States.

Requirements

  • High school diploma or equivalent.
  • Previous experience in food service or a related field.
  • Basic knowledge of food safety and sanitation standards.
  • Ability to stand for extended periods and perform physical tasks related to food preparation.
  • Strong communication skills and ability to work effectively in a team environment.

Nice To Haves

  • Certification in food handling or food safety (e.g., ServSafe).
  • Experience working in a retail food service setting.
  • Familiarity with inventory management and point-of-sale systems.
  • Ability to speak multiple languages to better serve diverse customers.
  • Demonstrated commitment to customer service excellence.

Responsibilities

  • Prepare and serve food items in accordance with company standards and health regulations.
  • Maintain cleanliness and sanitation of food preparation and service areas, including equipment and utensils.
  • Assist in receiving, storing, and rotating food inventory to ensure freshness and minimize waste.
  • Provide courteous and efficient customer service, addressing customer inquiries and requests promptly.
  • Collaborate with team members to ensure smooth daily operations and adherence to safety protocols.
  • Monitor food quality and report any issues or discrepancies to supervisors.
  • Follow all safety and hygiene guidelines to maintain a safe working environment.
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