Food Service Worker I, Full-time

Northwestern Medical Center•St. Albans, VT

About The Position

The Food Service Worker I performs basic food preparation under the direction of the chef or designee in one or more areas, including the kitchen, café, dish room, cash register, patient tray line, tray delivery, and catering. The role includes general cleaning and sanitation of the kitchen, putting away food deliveries, rotating stock, and providing customer service to patients, café customers, and visitors. The employee follows hospital policies and procedures, including those related to safety, fire and disaster plans, and infection control. The position is full-time, 80 hours bi-weekly, with variable hours between 5:15 a.m. and 7:15 p.m., including every other weekend. The hiring range is $16.63–$23.23; individual compensation depends on factors including relevant experience, internal equity, qualifications, and alignment with role requirements. Work involves kitchen and food-service equipment and requires constant standing and walking and constant use of hands. The employee may be exposed to cleaning agents, water, hot and cold temperatures, infectious and contagious diseases, moving equipment parts, slippery floors, and distracting noise. Required protective equipment includes gloves, a hat and/or hairnet, a protective apron, long-arm gloves, and a mask.

Requirements

  • High school diploma or equivalent preferred.
  • Experience cashiering or preparing food preferred.
  • Ability to meet the physical demands described, including constant standing/walking and hand use, handling objects up to 20 pounds frequently, pushing or pulling carts and loads up to 30 pounds frequently, and occasional lifting up to 50 pounds.
  • Visual color discrimination is required to safely use various kitchen tools and supplies.
  • Use required protective equipment: gloves, hat and/or hairnet, protective apron, long-arm gloves, and mask.

Nice To Haves

  • High school diploma or equivalent.
  • Experience cashiering or preparing food.

Responsibilities

  • Provide exceptional customer service to patients, café customers, visitors, and the general public.
  • Write the daily selections on the menu board and serve food courteously and professionally.
  • Collect payments for meals.
  • Keep food preparation and storage areas stocked, clean, and maintained according to hospital and food-safety guidelines.
  • Take and record food and freezer/refrigerator temperatures in patient-care, cafeteria, kitchen, and serving areas.
  • Rotate stock by moving older products to the front and newer products to the back.
  • Set up, empty, and clean food preparation and service areas before and after lunch and dinner.
  • Follow food-safety and sanitation guidelines, including handwashing, personal hygiene, hair covering, and glove use.
  • Maintain the work area in sanitary condition according to regulatory and department standards.
  • Assemble patient food trays according to menu selections and diet restrictions, following portion-control guidelines.
  • Deliver and collect patient trays according to procedures specific to the patient population and department.
  • Wash, sanitize, and store food-preparation and service implements.
  • Maintain sanitary conditions in the clean dish area; load and operate the dishwasher and log daily dishwasher temperatures.
  • Sanitize patient tray carts, inspect clean dishes, and place them in appropriate storage areas.
  • Wash pots and pans by hand as needed.
  • Perform general kitchen cleaning and assist with putting away food deliveries.

Benefits

  • The employer offers a generous benefits package with recognized national carriers, designed to support employee health, work-life balance, asset protection, and financial security.
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