About The Position

This position involves performing cashiering duties and general food service work, while maintaining sanitation standards in the preparation, service, and dining room facilities. Key responsibilities include prep work such as washing, peeling, cutting, and weighing ingredients, as well as carrying food items to and from various work stations. The role also requires storing foods according to safety and rotation procedures, cleaning work areas and equipment, and ensuring compliance with sanitation and safety requirements. The individual will use approved food recipes and production standards to ensure quality and proper portion control. Customer interaction is a significant part of the role, involving serving customers in a friendly and efficient manner, resolving complaints, and relaying information to supervisors. Cashiering duties include performing sales transactions, accurately recording purchases, making change, accepting various forms of payment, issuing receipts, and handling cash refunds. The associate is responsible for assigned change funds and cash receipts, ensuring compliance with overage/shortage standards. Additionally, the role involves replenishing condiments, beverages, and supplies while maintaining service area cleanliness.

Requirements

  • Prior customer service experience is required.

Responsibilities

  • Performs prep work such as washing, peeling, cutting and seeding fruits and vegetables. Weighs and measures designated ingredients.
  • Carries pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards. Distributes supplies, utensils and portable equipment.
  • Stores foods in designated areas in accordance with wrapping, dating, and food safety and rotation procedures.
  • Cleans work areas, equipment and utensils.
  • Ensures compliance with sanitation and safety requirements. Uses approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control.
  • Serves customers in a friendly, efficient manner following outlined steps of service.
  • Interacts with customers and resolves customer complaints in a friendly, service-oriented manner. Relays relevant information to supervisor.
  • Performs sales transactions.
  • Enters sales into the cash register to ensure purchases are accurately recorded. Makes change, accepts declining balance cards and other acceptable forms of payment. Issues receipts to customers.
  • Follows standard procedures for issuing cash refunds.
  • Responsible for all assigned change funds and cash receipts, ensuring that cash drawer is in compliance with overage/shortage standards.
  • Replenishes condiments, beverages and general supplies while maintaining service area cleanliness.
  • Performs other duties as assigned.

Benefits

  • Opportunities for Training and Development
  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
  • Medical (for full-time associates)
  • Dental (for full-time associates)
  • Vision (for full-time associates)
  • Life Insurance/AD (for full-time associates)
  • Disability Insurance (for full-time associates)
  • Commuter Benefits (for full-time associates)
  • Employee Assistance Program (for full-time associates)
  • Flexible Spending Accounts (FSAs) (for full-time associates)
  • Paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
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